Oxford Learning Link - Student FAQs

Most Oxford Learning Link subscriptions have a length of 6 months. Occasionally subscriptions will last for a full year or longer. To view your active subscriptions and to see when access to your resources will expire please visit your account page.

To renew your access to digital resources, find the subscription that requires renewal and click the “Click to renew your access for X months” link provided.

If you cannot remember your password, you can follow the “Forgot your password?” link on the Oxford Learning Link login page to recover your password. Enter your username, press Submit and you will receive a password reset email at the email address associated with your account.

If you do not receive the email in a few minutes, this could be because:

• You mistyped your username
• Your account's email address is not set or is incorrect
• The email was delayed or routed to your junk email folder

Please also check your Spam and Junk folders for the email. If you still cannot find it, please contact learninglink.support@oup.com for assistance.

This is due to blocked cookies on the learner's browsers. If the learner accepts cookies, the content will load correctly. Instructions will vary according to browser but for Chrome, they can follow these steps:

1. On your computer, open Chrome.
2. At the top right, click More. Settings.
3. Under "Privacy and security," click Site settings.
4. Click Cookies and site data. From here, you can: Turn on cookies: Next to "Blocked," turn on the switch.

If your access to SQE1 Prep & Practise or SQE2 Build & Apply is self-study via the Canvas platform, you can follow the “Forgot your password?” link on the login page to recover your password. Enter your username and press submit and you will receive a password reset email to the email address associated with your account.

If you do not receive the email in a few minutes, this could be because:

• You mistyped your username
• Your account's email address is not set or is incorrect
• The email was delayed or routed to your junk email folder

Check your Spam and Junk folders for the email. If you cannot find it you will need to contact SQE customer support by emailing sqeprep@oup.com.

If your access to SQE1 Prep & Practise or SQE2 Build & Apply is provided via your institution’s VLE, please check your login details with your institution.

Please visit the following pages for Oxford Insight support:

• Oxford Insight Student Support
• Oxford Insight Instructor Support

Please refer to the FAQs for the relevant Trove product by using the links below. If your question is not covered, please use our Live Chat support by following the links to ‘Contact us’ present on the FAQ pages.

• Law Trove FAQs
• Politics Trove FAQs
• Science Trove FAQs
• Business Trove FAQs