Oxford Insight Student Support

To redeem an Oxford Insight access code, first enroll in the course by following the instructions provided by your instructor.

Once enrolled in the course, you have a 14-day grace period during which you can access the course without redeeming an access code or purchasing access. You may redeem your access code at any time during this 14-day period. Once the 14-day period ends, you must redeem your access code or purchase access in order to continue to access the course.

To redeem your access code, follow these steps:

1. Log into the course.
2. Go to the My Courses page via the link on the My Account menu, in the upper-right corner.
3. On the My Courses page, you will see your course listed. Click the “Redeem Code/Buy Now” button for that course.
4. On the subsequent page, enter your access code and click “Redeem.”
5. You will now have access to the course for the duration of your access period.

To purchase access to an Oxford Insight course, first enroll in the course by following the instructions provided by your instructor.

Once enrolled in the course, you have a 14-day grace period during which you can access the course without purchasing access or redeeming an access code. You may purchase access at any time during this 14-day period. Once the 14-day period ends, you must purchase access or redeem an access code in order to continue to access the course.

To purchase access, follow these steps:

PLEASE NOTE: All purchases of Oxford University Press digital products are non-refundable. If you are not certain whether you will be staying in the course, take advantage of the 14-day grace period described above before purchasing.

1. Log into the course.
2. Go to the My Courses page via the link on the My Account menu, in the upper-right corner.
3. On the My Courses page, you will see your course listed. Click the “Redeem Code/Buy Now” button for that course.
4. On the subsequent page, click “Buy Now.”
5. Fill in the required fields (contact and payment information) and click “Pay.”
6. If your payment is approved, you will now have access to the course for the duration of your access period. You will receive a receipt for your payment via email.

When you are viewing an assessment in Oxford Insight, there is an information panel at the top of the page:

This panel will tell you what the settings are for the assessment, including how many attempts are allowed and whether you are allowed to review your previous attempts.

If review of previous attempts is allowed, once you have submitted one or more attempts, you will see a “Review” link next to the “Attempts” heading:

Click this link to review your previous attempt(s). You will be able to step through each question and see how you responded:

You will also see a list of all attempts for this assessment at the bottom of the page. Click the “View” button next to any attempt to review that attempt.

When you have finished reviewing attempts, click the Close button (X icon) in the upper-right corner to return to the assessment.

MacOS and iOS have a default privacy setting that may prevent some embedded resources in Oxford Insight courses (such as videos) from loading properly in your browser. To fix this problem, follow these steps:

On MacOS:

1. Open Safari if it is not already open.
2. On the Safari menu, select Preferences.
3. Select Privacy.
4. Disable “Prevent Cross-Site Tracking.”
5. Re-load the page that was having the problem.

On iOS:

1. Go to Settings.
2. Select Safari.
3. Scroll down to Privacy & Security.
4. Disable “Prevent Cross-Site Tracking.”
5. Re-load the page that was having the problem.

Note: New iOS version updates may reset this setting to the On position, so you may need to turn it off again after an update.