Instructor FAQs

If your institution is using Blackboard, Brightspace, Canvas or Moodle then you’ll be able to integrate Oxford Learning Link content for your chosen title.

Oxford Learning Link content is available via LTI 1.1 or LTI 1.3/Advantage integrations. For either integration, instructors will first want to request access to the LMS/VLE demo for the title(s) that interest them, which are hosted in OUP's Canvas instance.

1. Use the search bar in the top right of the page to find your particular title. Click on your text in the search results and then click on the ‘Instructor Resources’ site shown.
2. On the Instructor Resources site, in the left hand menu, click on “LMS/VLE Course Packages” to reveal a list of available course packages. Locate the resource ending “Oxford Learning Link Course Package”.
3. For titles where a Course Package is available to request, click on the "Register to see how this product looks in an LMS" button or follow the link in the accompanying text to request access to the demo course for that title. Alternatively, you may contact your Oxford University Press sales representative ([US; UK; Canada] ) to request access as well.

Once in the demo, there will be a pair of adoption links, one for adoption in OUP's Canvas instance (in cases where your institution does not have an LMS/VLE, or is not one that supports our integrations), and one to adopt in your institution's LMS/VLE. On that form you may select whether you'd prefer an LTI 1.3 course package or integration via the LTI 1.3/Advantage tool. Instructions for both methods are in the FAQ below.

If your institution is using Blackboard, D2L|Brightspace, Canvas, or Moodle then you’ll be able to integrate Oxford Learning Link content for your chosen title. Below are instructions for each supported LMS/VLE for LTI 1.1, and tool use instructions for LTI 1.3/Advantage (integration of the LTI 1.3/Advantage tool requires somewhat high-level LMS administrator permissions, and should be done in coordination with OUP's Onboarding group).

LTI 1.1

• Blackboard
• D2L|Brightspace
• Canvas
• Moodle

LTI 1.3/Advantage

• Blackboard Ultra
• D2L|Brightspace
• Canvas
• Moodle 3.7+

Click on the name of your LMS/VLE above to download detailed instructions. These will guide you or your administrator through the process of integrating Oxford Learning Link content into your LMS/VLE.

During the LTI 1.1 integration process, you will need to contact our Customer Support team to request a key/secret. They will also be available to assist with any other queries you have during course set up.

This process is the same as with a 1.1 integration. Within a title’s demo course in OUP’s Canvas instance (which you may request access to via a title's Instructor Resources page), you (or your Oxford sales representative on your behalf) will complete the adoption form, which now includes an option for 1.1 or 1.3. Then, our Support and Onboarding group will reach out over email to get the integration set up!

If your institution is using Blackboard, Brightspace, Canvas or Moodle then you’ll be able to integrate Oxford Learning Link content for your chosen title.

Oxford Learning Link content is available via request or download as an LTI 1.1 course package for select titles:

1. Use the search bar in the top right of the page to find your particular title. Click on your text in the search results and then click on the ‘Instructor Resources’ site shown.
2. On the Instructor Resources site, in the left hand menu, click on “LMS/VLE Course Packages” to reveal a list of available course packages. Locate the resource ending “Oxford Learning Link Course Package”.
3. For titles where the Course Package is available to request, click on the "Register to see how this product looks in an LMS" button or follow the link in the accompanying text. Alternatively, you may contact Customer Support by email at learninglinkdirect.support@oup.com or by phone at 855-281-8749 in order to be provided with the proper files and instructions to have your local IT department or LMS administrator set up this course package in your LMS. International callers preface the above number with 00 (or your country’s specific exit code). Our hours of operation are Monday - Friday between 8:00 am - 6:00 pm (Eastern Standard Time). For titles where the Course Package is available to download, click the download icon next to the to download the course package. It will download as a .zip file which includes the actual course package file.
4. Provide the course package zip file to your administrator for installation, along with these detailed instructions pertaining to your institution's VLE/LMS. During the integration process, they will need to email our support team for a key/secret that will allow Oxford Learning Link resources to be unlocked within your VLE/LMS.
5. Once you have received the set of credentials for the course packages you want to use from us, it only takes a couple of minutes to create the data link between your VLE/LMS and the Oxford Learning Link platform.
6. Import the Oxford content into a course within your VLE/LMS and then organize, delete, hide, or otherwise adjust the content settings to suit your needs.

If your institution is using Blackboard, D2L|Brightspace, Canvas, or Moodle then you’ll be able to integrate Oxford Learning Link content for your chosen title. Below are tool use instructions for LTI 1.3/Advantage that assume the tool is already set up in your institution's LMS/VLE (integration of the LTI 1.3/Advantage tool requires somewhat high-level LMS administrator permissions, and should be done in coordination with OUP's Onboarding group).

LTI 1.3/Advantage

• Blackboard Ultra
• D2L|Brightspace
• Canvas
• Moodle 3.7+

Click on the name of your LMS/VLE above to download detailed instructions. These will guide you through the process of integrating Oxford Learning Link content into your LMS/VLE.

1. Variety of diverse materials

We offer a robust set of digital resources that engage and assess your students. We save you time searching for videos, audio, sources, and more. We offer a robust set of quality, tailored questions to check your students’ understanding. We provide capabilities often not available directly through your LMS/VLE. We invest in your students’ learning.

2. Grade Sync

All integrated assignable content reports directly to your LMS/VLE learning management system.

Oxford Insight and Oxford Learning Link are two separate products, and that use two separate LTI 1.3 instances. If you have integrated one tool already, and wish to use the other as well, you will need to integrate that tool as well. Please contact OUP's Onboarding group.

Oxford Learning Link is separate from your institution's Inclusive Access/first day of class program, even if it uses an Oxford University Press title -- these programs are usually run through your bookstore, or another third-party vendor. Any LTI 1.3 tool that supports the inclusive access program is a separate product, which uses a separate LTI 1.3 tool. If you wish to use the materials provided via Oxford Learning Link in your course along with your textbook via LTI 1.3, you will need to integrate our tool into your system as well. Please contact OUP's Onboarding group.

1. Student Data Privacy and Secure Authentication: LTI 1.3/Advantage has a more sophisticated approach than LTI 1.1, which makes sure that users are who they say they are and assures that only specific bits of data are being sent over the tool. It also means that better data is moving back and forth between the platforms and in a more secure manner.
2. Oxford’s LTI 1.3/Advantage tool is certified by 1EdTech, the governing body of the LTI specifications.
3. Role handling: The LTI Advantage standard allows for better communication of class users and course roles, as well as better reporting information for instructors – for instance, on which students have accessed LTIs and when they were accessed.
4. Improved grade pass back: Student grades, comments, and grade history can be accessed directly from the Canvas grade book without having to visit the external tool.
5. Deep linking: 1.3 also provides truly seamless deep linking, so that content from a third-party platform (Oxford Learning Link in this case) can be embedded directly into a course without users needing to go out to the external system.

Once the adoption form is submitted, the estimated time until integration is completed is 1-3 weeks for the FIRST integration at a school. Based on 1.1 integrations to this point, that timeline has more to do with institutional responsiveness or onboarding concerns than Oxford’s capabilities – our expectation is that once we are able to have the onboarding screenshare call with an LMS/VLE admin, tool registration should happen with within one business day. Unlike 1.1 course packages, the 1.3 tool only needs to be set up once for each institution. There will still need to be an adoption form filled out for each adoption, but the process of integration is quicker.

NOTE: This timeframe is dependent on some factors outside our control—such as LMS/VLE admin responsiveness, extensive information requests from the school, strict security requests, etc.) As such, an integration may take longer than the standard 2-3 weeks or not be possible.

Generally, no. Once an LMS/VLE integration for Oxford Learning Link using a 1.1 course package has been completed and the course is set up, integrating again via 1.3 will simply result in the instructor re-doing work.

Some schools might mandate 1.3—and, in such cases, a 1.3 integration for existing 1.1 customers makes sense. In these cases, the best time to switch to 1.3 would be with the next edition and/or if they want to set up a new LMS/VLE course (and redo assignments) for whatever reason.

No. We will continue to offer 1.1 integrations for the foreseeable future. As more and more of our customers move to 1.3, we may consider a timeline for only offering 1.3—but that is not on our short-term roadmap.

YES. Two things:

(a) Many of our third-party partners DO NOT yet support LTI 1.3, and so titles that use tools from outside OUP, particularly some communication and philosophy titles, are not presently available via 1.3. As these third-party partners further develop their 1.3 capabilities, we will be able to offer those courses via 1.3 as well. In the meantime, any requests for 1.3 integrations of titles must be integrated via 1.1 course packages for now instead.

(b) Test Banks: When integrating via LTI 1.3, if you wish to install our test bank in your LMS/VLE course, you must separately import the stand-alone test bank-only course package. This is an additional step from the LTI 1.3 setup and content linking. The reason for this is that in order for test bank questions to be delivered in a format that instructors can edit, they must be delivered in QTI format (which stands for Question and Test Interoperability), which is not supported over LTI 1.3.

You will need to email our Customer Support team or phone them on 855-281-8749.

Please include your:

• Full Name
• Email Address
• Instructor's Name
• Instructor's Email Address
• The Instructor and Section of the course into which the student should be moved

Note: If a student submits a request for a course change, the request will first be verified with the course instructor.

When integrating via LTI 1.3, if you wish to install our test bank in your LMS/VLE course, you must separately import the stand-alone test bank-only course package. This is an additional step from the LTI 1.3 setup and content linking. The reason for this is that in order for test bank questions to be delivered in a format that instructors can edit, they must be delivered in QTI format (which stands for Question and Test Interoperability), which is not supported over LTI 1.3.

This is known behavior for Moodle, not specific to our 1.3 tool. Moodle is working on a broader solution for this—but, in the interim, at the course-level an instructor can follow the steps from Moodle here to hide these items in the gradebook.

This is known behavior for Moodle, not specific to our 1.3 tool. Please see this Moodle forums post for a solution (which will need to be addressed by an LMS/VLE admin). .

If you do not yet have access to the resources for your textbook, you can request access for new resources by logging out and visiting the instructor's resource request form. In many cases access can be provided right away. If you have not heard back about your request in 7 days, please email Learning Link support.

Alternatively, your representative can grant you access to your Oxford Learning Link content for your chosen Oxford University Press title. If you do not know who your representative is, you can contact them here if you are in North America, or here if you are in the UK, Europe or the Middle East.

For all queries from outside Europe and the Middle East, please see our list of international contacts.

If you cannot remember your password, you can follow the “Forgot your password?” link on the Oxford Learning Link login page to recover your password. Enter your username, press Submit and you will receive a password reset email at the email address associated with your account.

If you do not receive the email in a few minutes, this could be because:

• You mistyped your username
• Your account's email address is not set or is incorrect
• The email was delayed or routed to your junk email folder

Please also check your Spam and Junk folders for the email. If you still cannot find it, please contact learninglink.support@oup.com for assistance.

Please visit the following pages for Oxford Insight support:

• Oxford Insight Student Support
• Oxford Insight Instructor Support