Operations Management 2e Instructor Resources

Test Bank in QTI XML Format

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PLEASE NOTE: This file is a zip file containing one XML file for each of the chapters in the book. This file will need to be unzipped, and each chapter's file will need to be imported separately into the VLE/LMS; it will not work as expected if the .zip file is loaded into the VLE/LMS.

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Test bank in Respondus format

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Tutorial Activity 1.1

Introduction to Operations Management

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Tutorial Activity 1.2

Introduction to Operations Management

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Tutorial Activity 1.3

Introduction to Operations Management

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Tutorial Activity 2.1

Winning Customers and Competing Effectively

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Tutorial Activity 2.2

Winning Customers and Competing Effectively

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Tutorial Activity 2.3

Winning Customers and Competing Effectively

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Tutorial Activity 3.1

Operations Processes and Life Cycles

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Tutorial Activity 3.2

Operations Processes and Life Cycles

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Tutorial Activity 3.3

Operations Processes and Life Cycles

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Chapter 1 Suggested Answers for Discussion Questions

Introduction to Operations Management

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Tutorial Activity 4.1

Locating, Designing, and Managing Facilities

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Tutorial Activity 4.2

Locating, Designing, and Managing Facilities

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Tutorial Activity 4.3

Locating, Designing, and Managing Facilities

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Tutorial Activity 5.1

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Tutorial Activity 5.2

Managing Supply Chain Relationships

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Tutorial Activity 5.3

Managing Supply Chain Relationships

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Tutorial Activity 6.1

Managing Materials and Inventory Performance

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Tutorial Activity 6.2

Managing Materials and Inventory Performance

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Tutorial Activity 6.3

Managing Materials and Inventory Performance

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Chapter 2 Suggested Answers for Discussion Questions

Winning Customers and Competing Effectively

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Tutorial Activity 7.1

Managing Capacity and Demand

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Tutorial Activity 7.2

Managing Capacity and Demand

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Tutorial Activity 7.3

Managing Capacity and Demand

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Tutorial Activity 8.1

Managing the Service Encounter

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Tutorial Activity 8.2

Managing the Service Encounter

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Tutorial Activity 8.3

Managing the Service Encounter

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Tutorial Activity 9.1

Managing Quality

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Tutorial Activity 9.2

Managing Quality

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Tutorial Activity 9.3

Managing Quality

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Tutorial Activity 10.1

Managing the Workforce and Technology

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Chapter 3 Suggested Answers for Discussion Questions

Operations Processes and Life Cycles

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Tutorial Activity 10.2

Managing the Workforce and Technology

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Tutorial Activity 10.3

Managing the Workforce and Technology

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Tutorial Activity 11.1

Managing Projects, Crises, and Business Continuity

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Tutorial Activity 11.2

Managing Projects, Crises, and Business Continuity

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Tutorial Activity 11.3

Managing Projects, Crises, and Business Continuity

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Tutorial Activity 12.1

Operations Strategy and International Operations

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Tutorial Activity 12.2

Operations Strategy and International Operations

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Tutorial Activity 12.3

Operations Strategy and International Operations

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Tutorial Activity 13.1

Lean, Agile and Mass Customization Strategies

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Tutorial Activity 13.2

Lean, Agile and Mass Customization Strategies

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Chapter 4 Suggested Answers for Discussion Questions

Locating, Designing, and Managing Facilities

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Tutorial Activity 13.3

Lean, Agile and Mass Customization Strategies

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Tutorial Activity 14.1

Innovation and Continuous Improvement

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Tutorial Activity 14.2

Innovation and Continuous Improvement

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Tutorial Activity 14.3

Innovation and Continuous Improvement

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Chapter 5 Suggested Answers for Discussion Questions

Managing Supply Chain Relationships

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Chapter 6 Suggested Answers for Discussion Questions

Managing Materials and Inventory Performance

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Chapter 7 Suggested Answers for Discussion Questions

Managing Capacity and Demand

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Chapter 8 Suggested Answers for Discussion Questions

Managing the Service Encounter

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Chapter 9 Suggested Answers for Discussion Questions

Managing Quality

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Chapter 10 Suggested Answers for Discussion Questions

Managing the Workforce and Technology

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Chapter 11 Suggested Answers for Discussion Questions

Managing Projects, Crises, and Business Continuity

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Chapter 12 Suggested Answers for Discussion Questions

Operations Strategy and International Operations

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Chapter 13 Suggested Answers for Discussion Questions

Lean, Agile and Mass Customization Strategies

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Chapter 14 Suggested Answers for Discussion Questions

Innovation and Continuous Improvement

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Chapter 1 Test bank in Word Format

Introduction to Operations Management

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Chapter 2 Test bank in Word Format

Winning Customers and Competing Effectively

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Chapter 3 Test bank in Word Format

Operations Processes and Life Cycles

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Chapter 4 Test bank in Word Format

Locating, Designing, and Managing Facilities

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Chapter 5 Test bank in Word Format

Managing Supply Chain Relationships

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Chapter 6 Test bank in Word Format

Managing Materials and Inventory Performance

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Chapter 7 Test bank in Word Format

Managing Capacity and Demand

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Chapter 8 Test bank in Word Format

Managing the Service Encounter

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Chapter 9 Test bank in Word Format

Managing Quality

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Chapter 10 Test bank in Word Format

Managing the Workforce and Technology

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Chapter 11 Test bank in Word Format

Managing Projects, Crises, and Business Continuity

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Chapter 12 Test bank in Word Format

Operations Strategy and International Operations

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Chapter 13 Test bank in Word Format

Lean, Agile and Mass Customization Strategies

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Chapter 14 Test bank in Word Format

Innovation and Continuous Improvement

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Chapter 1 PowerPoint Slides

Introduction to Operations Management

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Chapter 2 PowerPoint Slides

Winning Customers and Competing Effectively

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Chapter 3 PowerPoint Slides

Operations Processes and Life Cycles

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Chapter 4 PowerPoint Slides

Locating, Designing, and Managing Facilities

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Chapter 5 PowerPoint Slides

Managing Supply Chain Relationships

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Chapter 6 PowerPoint Slides

Managing Materials and Inventory Performance

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Chapter 7 PowerPoint Slides

Managing Capacity and Demand

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Chapter 8 PowerPoint Slides

Managing the Service Encounter

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Chapter 9 PowerPoint Slides

Managing Quality

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Chapter 10 PowerPoint Slides

Managing the Workforce and Technology

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Chapter 11 PowerPoint Slides

Managing Projects, Crises, and Business Continuity

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Chapter 12 PowerPoint Slides

Operations Strategy and International Operations

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Chapter 13 PowerPoint Slides

Lean, Agile and Mass Customization Strategies

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Chapter 14 PowerPoint Slides

Innovation and Continuous Improvement

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Chapter 1 Tutor Guide

Introduction to Operations Management

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Chapter 2 Tutor Guide

Winning Customers and Competing Effectively

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Chapter 3 Tutor Guide

Operations Processes and Life Cycles

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Chapter 4 Tutor Guide

Locating, Designing, and Managing Facilities

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Chapter 5 Tutor Guide

Managing Supply Chain Relationships

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Chapter 6 Tutor Guide

Managing Materials and Inventory Performance

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Chapter 7 Tutor Guide

Managing Capacity and Demand

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Chapter 8 Tutor Guide

Managing the Service Encounter

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Chapter 9 Tutor Guide

Managing Quality

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Chapter 10 Tutor Guide

Managing the Workforce and Technology

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Chapter 11 Tutor Guide

Managing Projects, Crises, and Business Continuity

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Chapter 12 Tutor Guide

Operations Strategy and International Operations

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Chapter 13 Tutor Guide

Lean, Agile and Mass Customization Strategies

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Chapter 14 Tutor Guide

Innovation and Continuous Improvement

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Jones and Robinson, Operations Management 2e Instructor Resources

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