The Law Society’s guide to six essentials to cover in the first interview includes objectives, role, advice, time frames, communication and charges. (This page also includes a link to the Law Society’s more detailed Practice Note on Initial Interviews. You need to register to access this premium content, however registration is free.)
Graham Robson, Co-Chair of the Client Interviewing Competition for England and Wales, discusses how interviewing can develop your interpersonal skills.
Matthew Parry describes the skills required for a strong interview on this, the Client Interviewing Competition website.