1. What accounts for the tendency for penal scholars to focus primarily on the coercive dimensions of penal power? What are the limitations of this focus?
  2. How can order be achieved in prisons, and how do different forms of order relate to different degrees of penal legitimacy, and other outcomes?
  3. How is the prisoner experience shaped by the use of staff authority?
  4. What factors shape whether prisoners feel safe, respectfully treated and optimistic about their futures?
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