Online activity 10.2

Changing workforce attitudes and practices

Overview
This video is about change management, specifically in relation to how employees who were fixed in their ways adopted a new way of doing things.

Activity Description
This video shows how lean manufacturing was implemented in an American die shop. The company partnered with Grand Rapids Community College experts to help them achieve this.
Answer the following questions:

  • Why was implementing lean manufacturing a challenge in this operation?
  • What processes did Grand Rapids Community College adopt in order to embed lean in the firm?
  • How did lean change the way that employees work?

NB You will lean more about ‘lean’ in chapter 13.

Website
Lean Manufacturing in Die Shop: https://www.youtube.com/watch?v=1SNa-jTRSY4

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