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Return to Interpersonal Communication 7e Student Resources
Chapter 6 True/False Self-Quiz
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Research supports the view that emotions interfere with or cloud our cognitive judgments.
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A schema is a cognitive structure that helps people process and organize information.
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Studies have shown that people, especially when distracted or multi-tasking, often rely on stereotypes and mis-remember a conversational partner as making statements consistent with the stereotype even when they did not.
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Relational schemas and role schemas are the same thing.
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People tend to be highly resistant to learning information that contradicts their self-schemas.
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We are more likely to selectively attend to behaviors or features that are more intense, novel, complex, or sudden.
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The anchoring effect refers to the fact that most people use new information to overcome their initial point of view about a person, place, or thing.
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The counterclockwise study showed that aging is unrelated to cognitive assumptions; it is purely physical.
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According to the mood congruity hypothesis, when we are in a bad mood, we tend to communicate more accurately.
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In Janice Krieger's study of simulated cockpit crisis situations, co-pilots who employed key elements of mindless interaction demonstrated the highest levels of successful decision-making.
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