Chapter 12 True/False Self-Quiz

1. One of the most frequent reasons for poorly managed interaction in more public realms is inattention to rituals of respect.

2. Interaction patterns that Goffman identified as avoidance rituals are ways that people try to avoid getting to know one another.

3. Football players joining each other in the end zone to do an impromptu dance is an example of what Sennett called playacting.

4. Home and the workplace are examples of what Oldenburg refers to as "third places."

5. The design of community buildings or public squares has little to do with the kinds of human interaction that take place within their confines.

6. Organizational stories, rituals, and myths are inconsequential forms of workplace communication and can safely be ignored.

7. Groupthink is one of the most positive means of making group decisions.

8. Logrolling is a negotiating strategy in which one side tries to roll out as many arguments as they can in hopes that one of them will be effective.

9. Bridging is a negotiating strategy in which one tries to find new options that satisfy both parties without either side having to concede.

10. To be effective in negotiations, it is usually best to develop a clear position and stick to it no matter what strategies the other side attempts to use.

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