Chapter 2 Self-Quiz B

. You should have the following before you start writing, except…

A clear idea of your reader's level in the organization.

A personal relationship with each reader.

Knowledge of the purpose of the document.

A clear understanding of your role in the organization.

. How much your readers know about your topic is critical because it should determine…

the complexity of your language.

whether you include illustrations.

the technical level of your presentation.

All of the above.

. Readers with technical expertise in the area you discuss…

will criticize your mistakes.

will have different needs and perspectives from nonexperts.

may come from different cultures.

need fewer details.

. How can you establish credibility as a writer in an organization?

Always be courteous.

Always begin each email with, "Dear…."

Copy what your boss does.

Tailor your message to convey the power relationship that exists between you and each reader.

. The Editing stage of the writing process is…

is a critical writing requirement.

is necessary only for formal documents.

should only focus on the document as a whole.

Is only necessary in some organizations.

. When you draft you do it…

Do it the same every time.

Only write section headers.

Write the technical communication, which may involve a start/stop method.

Fast.

. When reading your document, what should your readers be able to do?

Interpret the information and gain meaning from it in the way you intended.

Be convinced you are right.

Be impressed by how smart you sound.

Nothing.

. When you write an email or memo you should ask yourself all but one of the following questions.

How long do I have to read this?

What is this?

Do I have to read it?

What are the main ideas?

Quiz Content