Chapter 2 Self-Quiz A

. Writing in school and writing at work differ because . . .

the audiences of each differ.

the purposes of each differ.

in the workplace, you don't have to worry about effective paragraph development, sentence structure, punctuation, and usage.

Both a and b are correct.

. Your selection of content to include in a technical communication should be guided by…

why you are writing.

your readers' needs.

a and b only

Your status in the company.

. Knowing how your writing will be used by readers helps you know…

who might read it.

what information you need to include.

how to organize the information.

All of the above.

. Which of the following could be a purpose of a technical communication?

To provide information to employees.

To request a specific action by the readers.

To serve as proof of a process completed.

All of the above.

. Planning your document requires close attention to a score of details BEFORE you start writing, even before you start planning. What is a question you should ask yourself even before you begin to write?

Is this really part of my job description?

Who your readers are and what is your purpose for communicating with them?

What type of medium of communication will I use?

How much time will it take to compose?

. Because business readers want answers now, you should answer the following questions as soon as possible in any document, except one.

Do I have to read it?

What is the publishing date of this document?

How does it affect me?

What are the main ideas?

. The image you project in your writing at work will reflect on your…

Co-workers

Friendliness

Credibility

Financial status

. You should have the following before you start writing, except…

A clear idea of your reader's level in the organization.

A personal relationship with each reader.

Knowledge of the purpose of the document.

A clear understanding of your role in the organization.