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Return to The Essentials of Technical Communication 5e Student Resources
Chapter 1 Self-Quiz A
Characteristics of Writing at Work
*
not completed
.
Writing in school and writing at work differ because . . .
the audiences of each differ.
correct
incorrect
the purposes of each differ.
correct
incorrect
in the workplace, you don't have to worry about effective paragraph development, sentence structure, punctuation, and usage.
correct
incorrect
Both a and b are correct.
correct
incorrect
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not completed
.
A high-quality technical document does which of the following?
conveys an impression of authority, thoroughness, soundness, and honest work.
correct
incorrect
makes sense to people who were not part of the initial readership.
correct
incorrect
uses complicated language
correct
incorrect
Both a and b are correct.
correct
incorrect
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not completed
.
Which communication is a potential security breach?
text messages
correct
incorrect
Letterhead from the company
correct
incorrect
Sales
correct
incorrect
Post-it notes
correct
incorrect
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not completed
.
Which of the following is NOT true of readers in a work setting?
They receive enough emails to read in one day.
correct
incorrect
Without a carefully stated subject line, they may delete a message before opening it.
correct
incorrect
They read at work because they find technical documents entertaining and informative.
correct
incorrect
They will usually read a document completely, if they are told to do so by their boss..
correct
incorrect
*
not completed
.
Which of the following is NOT true of technical communication or writing in the workplace?
It addresses a single reader.
correct
incorrect
It can become a part of the company's permanent archive and be read by anyone in the future.
correct
incorrect
It requires an acute attention to security and has the potential to be stolen.
correct
incorrect
It achieves job goals.
correct
incorrect
*
not completed
.
Which of the following is NOT true? Everything you write at work should be
polite
correct
incorrect
rude
correct
incorrect
clear
correct
incorrect
necessary
correct
incorrect
*
not completed
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When your reader opens your e-mail they should immediately find
your job title
correct
incorrect
a witty introduction
correct
incorrect
main point or purpose for the email
correct
incorrect
a link to your personal website
correct
incorrect
*
not completed
.
When it comes to workplace communication, the following is everyone's job:
Marketing communications
correct
incorrect
Information security
correct
incorrect
Making money
correct
incorrect
Selling products
correct
incorrect
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