Chapter 5 Online Resources

For consumer surveys, see the Council of American Survey Research Organization website:

http://www.casro.org

For micromarketing, CRM, and virtual shopping and management, see:

http://www.answers.com/topic/micromarketing-1

http://en.wikipedia.org/wiki/Micromarketing

http://searchcrm.techtarget.com/definition/CRM

http://webtrends.about.com/od/webapplications/a/

virtualshopping.htm

http://www.globalchange.com/vmanagement.htm

For more information on the major commodity exports and imports of the United States and its major trade partners, see the Bureau of Economic Analysis, the Board of Governors of the Federal Reserve System, and the Federal Reserve Bank of St. Louis respectively, at:

http://www.bea.gov

http://www.federalreserve.gov

https://fred.stlouisfed.org/

For the major commodity exports and imports, the major trade partners, and the top U.S. industrial exporters, see:

http://www.bea.gov/international/index.htm

The websites for the companies listed in Table 5–10 are:

http://www.Pfizer.com

http://www.utc.com