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Return to In Mixed Company 10e Student Resources
Chapter 9 Practice Exam
Effective Decision Making and Problem Solving
Quiz Content
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1."What are the causes of gun violence in the United States?" is an example of a question of
a)fact
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incorrect
b)value
correct
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c)policy
correct
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d)description
correct
incorrect
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2.The Standard Agenda
a)places emphasis on the problem initially to prevent premature consideration of solutions
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b)has 3 steps devoted to the problem and 3 steps devoted to solutions
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c)has 4 steps devoted to the problem and 2 steps devoted to solutions
correct
incorrect
d)a and c
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incorrect
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3.Consensus decision making requires
a)unanimity
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b)only a supermajority
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c)only a simple majority
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d)at least 90% agreement
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4.Criteria for evaluating information used to make group decisions include
a)credibility
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b)relevance
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c)sufficiency
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d)all of the above
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5."12,000 readers of Psychology Today completed a survey on anger included in the March issue of the popular magazine. A quarter of the participants have exhibited road rage in the last year." This survey used
a)a random sample
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b)a representative sample
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c)a self-selected sample
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d)none of the above
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6."According to the U.S. Labor Department in July 2000, unemployment in the United States is not a serious problem." This information violates the evaluative criterion of currency.
True
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False
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7.There will be less resistance to change in a group when revisions to original ideas are not permitted because they could cause dissension.
True
correct
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False
correct
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8.Nominal group technique is clearly a more effective creative problem solving method than group brainstorming.
True
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False
correct
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9.Bridging is a form of integrative problem solving characteristic of collaboration.
True
correct
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False
correct
incorrect
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10.PERT is a group method that stipulates systematically how to generate creative ideas to solve problems.
True
correct
incorrect
False
correct
incorrect
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