Chapter 4 Practice Exam

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. 1.The release of the 2014 movie "The Interview" was initially cancelled by Sony Pictures because of terrorist threats of violence against theaters showing the movie. Following an uproar at this cancellation, the movie was finally released. Patrons swarmed the theaters, often telling reporters that they never intended to see the film until they were prevented from doing so. This reaction is an example of

a)competition correct incorrect

b)provisionalism correct incorrect

c)psychological reactance correct incorrect

d)problem orientation correct incorrect

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. 2.Which of the following is a supportive descriptive statement?

a)"You have caused serious problems for our group" correct incorrect

b)"I feel irritated when we don’t accomplish what we agreed to finish" correct incorrect

c)"I feel that you are bogging down discussions with your trivial asides" correct incorrect

d)none of the above correct incorrect

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. 3.Cooperation should not be offered as an alternative to competition in all situations because

a)occasionally competition is unavoidable; no cooperative alternative exists correct incorrect

b)moderate competitive emphasis can be constructive correct incorrect

c)hypercompetitiveness, not competition itself, is the main problem correct incorrect

d)all of the above correct incorrect

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. 4.Which of the following are competitive communication patterns likely to provoke defensiveness?

a)Criticism correct incorrect

b)Provisionalism correct incorrect

c)Civility correct incorrect

d)Assertiveness correct incorrect

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. 5.Listeners who use the shift response usually

a)observe the "one speaker at a time" rule of conversation correct incorrect

b)turn the attention toward someone else in the group, not to oneself correct incorrect

c)paraphrase the speaker's message correct incorrect

d)none of the above correct incorrect

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. 6.Competition, by definition, necessitates the failure of the many for the success of the few.

True correct incorrect

False correct incorrect

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. 7.The "magic ratio" of positive to negative feedback to enhance group climate is optimally 1-to-1.

True correct incorrect

False correct incorrect

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. 8.Research on competition and culture shows that all cultures are highly competitive, just in different degrees.

True correct incorrect

False correct incorrect

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. 9.A "criticism sandwich" refers to never giving praise unless it is well deserved.

True correct incorrect

False correct incorrect

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. 10.A shift response is a form of competitive listening called ambushing.

True correct incorrect

False correct incorrect