Chapter 12 Practice Exam

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. 1.All virtual groups

a)are pseudo-teams, not real groups correct incorrect

b)are composed of members who never meet face-to-face correct incorrect

c)primarily communicate by means of electronic technologies correct incorrect

d)all of the above correct incorrect

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. 2.Conducting virtual group meetings poses special challenges, such as

a)managing complex technology correct incorrect

b)managing diverse membership from different time zones and cultures correct incorrect

c)scheduling difficulties correct incorrect

d)all of the above correct incorrect

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. 3)A disadvantage of virtual groups may include

a)increased social anxiety in videconferencing format correct incorrect

b)clear status differences are perpetuated correct incorrect

c)cultural misunderstandings are difficult to address correct incorrect

d)a and c correct incorrect

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. 4.Media richness theory

a)is an overarching theory of effective media use in virtual groups correct incorrect

b)has been well-supported by research when applied to traditional media such as letters, memos, etc. correct incorrect

c)draws attention to the richness of face-to-face communication and to the challenges posed by leaner technological media correct incorrect

d)b and c correct incorrect

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. 5.Team leaders in virtual groups compared to standard, face-to-face groups typically

a)work less to sustain strong membership satisfaction correct incorrect

b)need to work more to sustain strong member satisfaction correct incorrect

c)need to work about the same in both types of groups to sustain strong group membership correct incorrect

d)none of the above correct incorrect

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. 6.Virtual groups began and became widespread almost immediately with the invention of the computer.

True correct incorrect

False correct incorrect

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. 7.Virtual groups perform better under time pressure than do face-to-face groups.

True correct incorrect

False correct incorrect

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. 8.Virtual groups always have more difficulty with conflict than face-to-face groups.

True correct incorrect

False correct incorrect

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. 9.Synchronous media are those that permit any time/any place communication among group members without interruption.

True correct incorrect

False correct incorrect

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. 10.Face-to-face transactions among group members are high in media richness.

True correct incorrect

False correct incorrect