Chapter 15 Before You Move On Answers

1. Identify four of the six elements that contribute to creating a Vision for change.

Imaginable, desirable, feasible, focussed, flexible, communicable.

2. What is the difference between Soft and Hard Systems Methodology?

 HSM is concerned with making existing processes ‘better whereas SSM considers problems from a global, interconnected perspective.

3. What does the Change Curve show?

A hypothesised path of emotions said to be experienced by an individual when facing change.