Chapter 14 Before You Move On Answers

1. What is an example of a ‘phased-based’ team model?

Tuckman’s model of forming, storming, norming and performing.

2. What is ‘groupthink’?

A potentially dangerous process that can lead to a lack of scrutiny and critique of collective decisions.

3. What is a ‘team shared mental model’?

A metaphor for a collective understanding of key aspects of social thinking, behaviour and purpose necessary to achieve a given task.