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Return to Technology & Society: Social Networks, Power, and Inequality 3e Student Resources
Chapter 7 Practice Quiz
The Labour of Technology
Quiz Content
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________ is often referred to as scientific management.
Machine breaking
correct
incorrect
Fordism
correct
incorrect
Taylorism
correct
incorrect
Functionalism
correct
incorrect
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From the standpoint of business owners, scientific management improved ________.
quality and balance
correct
incorrect
access and efficiency
correct
incorrect
productivity and profit
correct
incorrect
R&D and profit
correct
incorrect
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A major consequence of scientific management for workers was _________.
less control over their work and lower appreciation of their craft
correct
incorrect
more expertise in a wider variety of tasks
correct
incorrect
an increased sense of ownership in the workplace over decisions being made
correct
incorrect
the opportunity to pick and choose what task they were best at completing
correct
incorrect
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________ was NOT a result of the implementation of the moving assembly line into the production process.
Reducing prices of consumer goods
correct
incorrect
Increasing production
correct
incorrect
Starting a cycle of production and consumption that would feed into mass consumption
correct
incorrect
Improving working conditions
correct
incorrect
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Three key features of networked organizations are ________.
paperless work, mobilized teams, and virtual reach
correct
incorrect
paperless work, virtual teams, and mobile reach
correct
incorrect
decentralized work, mobilized teams, and virtual reach
correct
incorrect
centralized work, mobilized teams, and capital reach
correct
incorrect
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ICTs in networked organizations have been found to ________.
make decision-making a decentralized process
correct
incorrect
completely replace existing connections and hierarchies in the information network
correct
incorrect
centralize and decentralize decision-making, and to have no effect when one was expected
correct
incorrect
make peripheral actors more central to the information network
correct
incorrect
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________ is a variant of Marxist social theory with an emphasis on workers' ability to self-organize with the aim of creating changes in the workplace and throughout society at large.
Labour liberation theory
correct
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Union mobilization theory
correct
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Concentrated-practice Marxism
correct
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Autonomous Marxism
correct
incorrect
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Bell (1973) characterized the post-industrial society as consisting of three core elements, one of them being ________.
dominance of network-based industries
correct
incorrect
dominance of science-based industries
correct
incorrect
increase in information services alongside information production
correct
incorrect
creation of a network-industrial elite
correct
incorrect
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Lazarrato's concept of immaterial labour describes two different kinds of such labour: one involving white-collar workers involved in information-related tasks, and the other related to ________.
the activities and processes that are necessary to shape culture, fashion, tastes, consumer behaviours, and public opinion
correct
incorrect
relying on word-of-mouth to sell manufactured products and goods
correct
incorrect
phenomena that are difficult to understand and nearly impossible to describe
correct
incorrect
using traditional art tools in order to design new technologies and products
correct
incorrect
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Someone who is acting as a prosumer might do the following:
post an item to Etsy that they created themselves
correct
incorrect
construct an item that they bought and took home from Ikea
correct
incorrect
playing a standard single-player videogame
correct
incorrect
develop a unique app for other people to place content on
correct
incorrect
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The platform or sharing economy primarily makes money from ________.
sharing data with each other about consumer behaviours
correct
incorrect
replicating traditional forms of labour in a digital space
correct
incorrect
providing reliable and consistent remote shift-work for workers
correct
incorrect
connecting labour providers with workers who are largely considered contracted
correct
incorrect
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________ is NOT an example of an information commons.
Facebook
correct
incorrect
Wikipedia
correct
incorrect
Google Search
correct
incorrect
Instagram
correct
incorrect
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Involvement in produsage communities is NOT motivated by ________.
interest in the content
correct
incorrect
relationships among labour participants
correct
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satisfaction of helping to create a useful product
correct
incorrect
above-average wages
correct
incorrect
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Produsage is characterized by ________.
strong hierarchies, rigid copyright protections, and outside evaluation
correct
incorrect
open communal participation, continuing processes, and individual rewards
correct
incorrect
exclusive communities, top-down approval for projects, and group rewards
correct
incorrect
DIY-culture, reliance on individual skill for all steps, and lack of community
correct
incorrect
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When Michael Jackson died on June 25, 2009, his Wikipedia page ________.
was not edited for two weeks as a sign of respect
correct
incorrect
broke the record for most-viewed webpage in history
correct
incorrect
was constantly edited as conflict emerged over how he should be portrayed
correct
incorrect
became a place where users could post their memories about the late pop idol
correct
incorrect
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The most fundamental principle guiding participation in Wikipedia is ________.
the neutral point of view
correct
incorrect
the equality of contribution
correct
incorrect
the lack of sanctions against personal opinions
correct
incorrect
keeping Wikipedia free of advertisements
correct
incorrect
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The potential benefits of gig work and e-Lancing include all but the following ________.
flexible work schedules and the ability to choose what work to take on
correct
incorrect
the ability to work remotely in some cases, or to work multiple jobs at once
correct
incorrect
lowered barriers to job-entry and the enabling of one-off transactions between strangers
correct
incorrect
relative lack of stability
correct
incorrect
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Nominal fees might be paid in a makerspace in order to ________.
keep out people who might misuse the space
correct
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grant users access to the space and tools
correct
incorrect
cover copyright costs
correct
incorrect
pay the chief librarian
correct
incorrect
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Which of the following types of work is a good example of crowdwork?
completing a survey
correct
incorrect
driving for Uber
correct
incorrect
renting a small apartment on Airbnb
correct
incorrect
delivering food for Uber Eats
correct
incorrect
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Workers had no concerns with the changes to their workflows brought about by scientific management.
True
correct
incorrect
False
correct
incorrect
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Scientific management led to the development of mass production techniques by streamlining work processes.
True
correct
incorrect
False
correct
incorrect
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The second successful mass-produced consumer good was Ford's Model-T in 1908.
True
correct
incorrect
False
correct
incorrect
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Hierarchical organizations are the most prevalent form of management.
True
correct
incorrect
False
correct
incorrect
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There are no major cons to consider when thinking of the functionality of the networked organization.
True
correct
incorrect
False
correct
incorrect
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Using technology for personal reasons at work is always a negative thing, and supervisors should never permit workers to have access to cellphones while on shift.
True
correct
incorrect
False
correct
incorrect
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With regards to changes in organizational structure, the results show that the effect of technology is unidirectional, almost always resulting in decentralized decision-making and the increased involvement of peripheral actors in the network.
True
correct
incorrect
False
correct
incorrect
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The move away from manufacturing toward a service or information economy is often described as post-industrial.
True
correct
incorrect
False
correct
incorrect
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A second kind of immaterial labour consists of the processes and activities behind trying to market a given product, idea, or service and make it appealing to people who might buy it.
True
correct
incorrect
False
correct
incorrect
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Microcelebrities are able to gain popularity without a high amount of immaterial labour, self-disclosure, or engagement with followers.
True
correct
incorrect
False
correct
incorrect
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Bruns's model of produsage is composed of four leading principles.
True
correct
incorrect
False
correct
incorrect
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In adhocracy, individuals or teams are assembled as they are needed to solve narrowly defined short-term problems instead of having permanently assigned roles and functions.
True
correct
incorrect
False
correct
incorrect
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Produsage communities do not follow strict hierarchies and do not require any regulation in order to operate.
True
correct
incorrect
False
correct
incorrect
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Individual team members working on a produsage product often receive low wages or no wages, and remain involved because of personal satisfaction gained by doing the work.
True
correct
incorrect
False
correct
incorrect
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Gig workers on contracts in the sharing economy typically do not receive the same wages, rights, and benefits as employees or workers in traditional industries.
True
correct
incorrect
False
correct
incorrect
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In the industrial society, workers still had some agency over their work, but in the post-industrial society workers have lost all agency.
True
correct
incorrect
False
correct
incorrect
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