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Chapter 7 Quiz
Quiz Content
*
not completed
.
Which component of attitudes encompasses all of the beliefs, knowledge, and thoughts an individual has about an attitude object?
Normative
correct
incorrect
Affective
correct
incorrect
Behavioral
correct
incorrect
Cognitive
correct
incorrect
*
not completed
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Which component of attitudes refers to the actions associated with an attitude object?
Behavioral
correct
incorrect
Affective
correct
incorrect
Normative
correct
incorrect
Cognitive
correct
incorrect
*
not completed
.
Which component of attitudes concerns all of the emotional connections the consumer has with an attitude object?
Affective
correct
incorrect
Cognitive
correct
incorrect
Behavioral.
correct
incorrect
Normative
correct
incorrect
*
not completed
.
Which hierarchy assumes that consumers are highly engaged in a rational decision-making process?
The low-involvement hierarchy
correct
incorrect
The emotional hierarchy
correct
incorrect
The high-involvement hierarchy
correct
incorrect
The behavioral hierarchy
correct
incorrect
*
not completed
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For the balance of attitudes to occur, the three links, when multiplied together, must result in a _______ outcome.
neutral
correct
incorrect
positive
correct
incorrect
harmful
correct
incorrect
planned
correct
incorrect
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not completed
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Which of the following suggests that consumers seek balance between themselves, an attitude object, and some other important person or object?
The functional theory of attitudes
correct
incorrect
The theory of planned behavior
correct
incorrect
The balance theory of attitudes
correct
incorrect
The theory of reasoned action
correct
incorrect
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not completed
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Compensatory and noncompensatory models are two types of
emotional impact.
correct
incorrect
behavioral control.
correct
incorrect
salient beliefs.
correct
incorrect
decision rules.
correct
incorrect
*
not completed
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Which model states that one overriding component is dominant in the decision-making process?
Noncompensatory
correct
incorrect
Compensatory
correct
incorrect
Lexicographic
correct
incorrect
Expectancy-value
correct
incorrect
*
not completed
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Which model describes a process by which consumers think about and mentally process communication messages?
Elimination-by-aspects model
correct
incorrect
Elaboration likelihood model
correct
incorrect
Ego-defensive model
correct
incorrect
Expectancy-value model
correct
incorrect
*
not completed
.
Peripheral route processing is taken by consumers who
are involved in researching a product.
correct
incorrect
think that a product will be useful.
correct
incorrect
intend to interact with a product.
correct
incorrect
have low levels of involvement.
correct
incorrect
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