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Chapter 10 Exam
Quiz Content
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not completed
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_______ groups may be transitional groups from our past that we would like to put behind us.
Disclaimant
correct
incorrect
Avoidance
correct
incorrect
Dissociative
correct
incorrect
Aspirational
correct
incorrect
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After watching a makeup tutorial on YouTube, a consumer purchases the same makeup used in the tutorial. Which mechanisms of reference group influence is at play here?
Value-expressive
correct
incorrect
Informational
correct
incorrect
Utilitarian
correct
incorrect
Habit-persistent
correct
incorrect
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If a product is a public necessity, the influence for the product will be _______. But, because it is seen by others the influence for the brand will be _______.
weak; weak
correct
incorrect
strong; weak
correct
incorrect
strong; strong
correct
incorrect
weak; strong
correct
incorrect
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Dean decides to go see a new romance movie with his girlfriend, even though he does not like those types of movies. This is an example of
internalization.
correct
incorrect
compliance.
correct
incorrect
identification.
correct
incorrect
conformity.
correct
incorrect
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_______ is the most complete form of conformity.
Internalization
correct
incorrect
Informational social influence
correct
incorrect
Compliance
correct
incorrect
Normative social influence
correct
incorrect
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A teacher tells her students that there will not be any homework that evening if they score well on their exams. What type of social power is at play here?
Informational power
correct
incorrect
Reward power
correct
incorrect
Coercive power
correct
incorrect
Expert power
correct
incorrect
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Alex is buying a new computer but he does not know much about them. He asks a tech-savvy friend for their opinion. What type of social power is at play here?
Expert power
correct
incorrect
Legitimate power
correct
incorrect
Referent power
correct
incorrect
Informational power
correct
incorrect
*
not completed
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A group of influencers pay attention to new reports and information coming from companies and brands, then pass that information to their followers. This is known as
duplication of purchases principle.
correct
incorrect
elaboration likelihood model.
correct
incorrect
law of buyer moderation.
correct
incorrect
two-step flow of communication.
correct
incorrect
*
not completed
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An individual joins online groups so that they can connect with other Star Wars fans. This individual is part of the Star Wars
attention economy.
correct
incorrect
focus group.
correct
incorrect
social media tribe.
correct
incorrect
opinion leaders.
correct
incorrect
*
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When consumers, as a part of a normal conversation, share consumption related information, it is called _______ word of mouth.
endogenous
correct
incorrect
referent
correct
incorrect
exogenous
correct
incorrect
reactant
correct
incorrect
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A child begs their mother to buy them a toy until the parent finally gives in and buys it. This is known as
reverse socialization.
correct
incorrect
expert power.
correct
incorrect
cultural knowledge.
correct
incorrect
parental yielding.
correct
incorrect
*
not completed
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Chad helps teach his parents how to use the remote for their new TV. This is an example of
parental yielding.
correct
incorrect
reverse socialization.
correct
incorrect
expert power.
correct
incorrect
cultural knowledge.
correct
incorrect
*
not completed
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An individual whose mother is Ethiopian and father is Peruvian is
multicultural.
correct
incorrect
indigenous.
correct
incorrect
bicultural.
correct
incorrect
associative.
correct
incorrect
*
not completed
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Which type of capital concerns the important connections in an individual's network?
Social capital
correct
incorrect
Economic capital
correct
incorrect
Cultural capital
correct
incorrect
Nouveaux capital
correct
incorrect
*
not completed
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Self-made millionaires and billionaires, like Bill Gates and Oprah Winfrey, are referred to as
white-collar.
correct
incorrect
old money.
correct
incorrect
new money.
correct
incorrect
blue-collar.
correct
incorrect
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