Chapter 3 Self-Quiz

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A register in writing refers to which of the following?

the level of formality used for a specific purpose and situation correct incorrect

the range of the writer's voice correct incorrect

the official record of the writer's purpose correct incorrect

the official record of the readers' understanding correct incorrect

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Which of the following is NOT an example of a writing genre?

resumé correct incorrect

report correct incorrect

proposal correct incorrect

research correct incorrect

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Which "register" would most likely be used for communication at an annual general meeting?

casual register correct incorrect

cash register correct incorrect

formal register correct incorrect

floating point register correct incorrect

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A formal register would include which of the following?

slang and colloquialisms correct incorrect

technical vocabulary correct incorrect

sentence fragments correct incorrect

contractions correct incorrect

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Which term refers to a group of communicators who share a goal or interest in adopting a way of participating in a public discussion?

discourse community correct incorrect

resource community correct incorrect

dissonance community correct incorrect

resonance community correct incorrect

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How many discourse communities can an employee belong to?

one correct incorrect

several, but only one at a time correct incorrect

no more than six correct incorrect

an unlimited number correct incorrect

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Which of the following do members of discourse community NOT have to share?

a common public goal correct incorrect

a forum for internal communication correct incorrect

a common uniform correct incorrect

specialized terminology correct incorrect

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What is rhetoric?

using language to persuade people correct incorrect

using data to confuse people correct incorrect

trying to manipulate and deceive people correct incorrect

using ancient language correct incorrect

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Which of the following is NOT a component of the rhetorical situation?

exigence correct incorrect

audience correct incorrect

complacency correct incorrect

constraints correct incorrect

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How must the stages of the writing process occur?

chronologically correct incorrect

only once correct incorrect

separately correct incorrect

as needed, sometimes overlapping and repeated correct incorrect

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Which of the following does NOT characterize effective business communication?

audience-focused correct incorrect

purpose-driven correct incorrect

writer-focused correct incorrect

concise correct incorrect

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Which is NOT a part of the prewriting process?

identifying a message's primary purpose correct incorrect

editing the message carefully correct incorrect

determining the audience's needs
correct incorrect

choosing an effective document design correct incorrect

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Which of the following should a writer NOT consider when determining the scope of a message?

the level of detail the audience needs correct incorrect

how technical the document should be correct incorrect

what format the audience expects correct incorrect

how to avoid overview or preview statements correct incorrect

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When conducting an audience analysis, which of the following should writers NOT consider?

their experience with the audience correct incorrect

the audience's knowledge about the subject correct incorrect

the audience's likely response correct incorrect

only the primary audience correct incorrect

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Which is true about secondary audiences?

Writers should not consider them in their audience analysis. correct incorrect

They are the intended receivers of messages. correct incorrect

They may receive and be affected by your message. correct incorrect

They will not be affected by your message. correct incorrect

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What does "fostering affinity" mean?

encouraging audience members to be independent correct incorrect

encouraging audience members to identify with a group correct incorrect

encouraging audience members to research competitors' products/services correct incorrect

encouraging audience members to avoid social media correct incorrect

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Effective document design includes which of the following?

low contrast between text colour and font colour correct incorrect

techniques to draw the reader away from meaningful content correct incorrect

small margins to allow for more text on a page correct incorrect

formatting that leads the reader through the document in sequence correct incorrect

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Which is the most effective channel to establish yourself as an expert to a broad audience?

memo correct incorrect

blog correct incorrect

e-mail correct incorrect

proposal correct incorrect

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Mapping, brainstorming, and asking questions are examples of which stage of the writing process?

prewriting correct incorrect

outlining correct incorrect

drafting correct incorrect

editing correct incorrect

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Which of the following is true about storytelling?

It is never appropriate in business communication. correct incorrect

It prevents the audience from remembering key details. correct incorrect

It helps establish brand identity by connecting to audiences emotionally. correct incorrect

It can be effective if stories are long and told from many perspectives. correct incorrect

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Why should a writer establish a message's purpose before writing?

to reduce the chance the message will succeed correct incorrect

to overlook key components of the message correct incorrect

to organize the message effectively correct incorrect

to include only one purpose in the message correct incorrect

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Which of the following is NOT a method of development for organizing material?

sequential development correct incorrect

chronological development correct incorrect

cause-and-effect development correct incorrect

show-and-tell development correct incorrect

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What should a writer do during the revising and editing stage of the writing process?

rely on spell- and grammar-checkers correct incorrect

read the draft aloud correct incorrect

speed-read correct incorrect

analyze the draft during one reading correct incorrect

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Which term refers to the process of writers working together to create documents?

combative writing correct incorrect

collaborative writing correct incorrect

choreographed writing correct incorrect

critical writing correct incorrect

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What should a reviewer NOT do when critiquing another writer's work?

create an environment where people feel safe communicating honestly correct incorrect

listen to the writer carefully correct incorrect

give feedback that might be embarrassing privately correct incorrect

always share feedback candidly in open environments correct incorrect