Skip to main content
United States
Jump To
Support
Register or Log In
Support
Register or Log In
Instructors
Browse Products
Getting Started
Students
Browse Products
Getting Started
Chapter 14 Multiple-Choice Questions
Return to Marketing 5e Student Resources
Chapter 14 Multiple-Choice Questions
Channels, Supply Chains, and Retailing
Quiz Content
*
not completed
.
These are chains of organizations that are concerned with the management of the processes and activities involved in creating and moving products from producers and manufacturers to end-user customers. The organizations involved with any one journey, are collectively termed as a:
Distribution
correct
incorrect
Vendor
correct
incorrect
Communication
correct
incorrect
Selling
correct
incorrect
*
not completed
.
This can occur vertically that is between sequential members in a distribution network such as producers, distributor and retailers.
Horizontal conflict.
correct
incorrect
Vertical conflict.
correct
incorrect
Hybrid conflict.
correct
incorrect
Network conflict.
correct
incorrect
*
not completed
.
The practice of cutting inventories to absolute minimum levels and requiring vendors to deliver the items as they are needed in the production process is known as:
It's about time (IAT).
correct
incorrect
Just-in-time (JIT).
correct
incorrect
One-more-time (OMT).
correct
incorrect
Next-time in (NTI).
correct
incorrect
*
not completed
.
These are stores designed to kill off the competition and are characterized by narrow but very deep product assortment, low prices and few to moderate customer services:
Speciality stores
correct
incorrect
Limited line retailers
correct
incorrect
Category-killer stores
correct
incorrect
Superstores
correct
incorrect
*
not completed
.
This is where the perception on the part of a channel member is that its goal attainment is being impeded by another, with stress or tension the result:
Channel communication.
correct
incorrect
Channel conflict.
correct
incorrect
Channel relationships.
correct
incorrect
Customer conflict.
correct
incorrect
*
not completed
.
This type of retailing is a large-scale retailing institution that has a very broad and deep product assortment (both hard and soft goods), with the provision of a wide array of customer service facilities for store customers.
Convenience stores.
correct
incorrect
Department stores.
correct
incorrect
Category killer stores.
correct
incorrect
Limited line retailers.
correct
incorrect
*
not completed
.
This is about maximizing the offering's availability in the market for the customer:
Availability.
correct
incorrect
Distribution.
correct
incorrect
Coverage.
correct
incorrect
Control.
correct
incorrect
*
not completed
.
This means achieving the optimum distribution costs without losing decision-making authority over the offering, how it is priced, promoted, and delivered in the distribution channel:
Availability.
correct
incorrect
Distribution.
correct
incorrect
Coverage.
correct
incorrect
Control.
correct
incorrect
*
not completed
.
Which type of retailer involves comparatively low prices as a major selling point combined with the reduced costs of doing business?
Discount retailers.
correct
incorrect
Convenience stores.
correct
incorrect
Category killer stores.
correct
incorrect
Limited line retailers.
correct
incorrect
*
not completed
.
This is when goods are available immediately from the intermediaries stocks, thus ownership passes to the purchaser.
Ownership utility.
correct
incorrect
Time utility.
correct
incorrect
Accessibility.
correct
incorrect
Information utility.
correct
incorrect
*
not completed
.
This is where intermediaries are given exclusive rights to market the good or service within a defined 'territory', thus using a very limited number of intermediaries:
Exclusive.
correct
incorrect
Intensive.
correct
incorrect
Selective.
correct
incorrect
Direct.
correct
incorrect
*
not completed
.
McDonald's and KFC are good examples of:
Distributors.
correct
incorrect
Franchising.
correct
incorrect
Merchant.
correct
incorrect
Retailers.
correct
incorrect
*
not completed
.
Which of the following refers to the unauthorized sale of new, branded products diverted from authorized distribution channels or imported into a country for sale without the consent or knowledge of the manufacturer?
Grey marketing.
correct
incorrect
Stealth marketing.
correct
incorrect
Niche distribution.
correct
incorrect
Authorized distribution.
correct
incorrect
*
not completed
.
This is concerned with the value creation chain of all of the activities associated with physical distribution.
Channel value.
correct
incorrect
Distribution management.
correct
incorrect
Supply chain management.
correct
incorrect
Transportation value.
correct
incorrect
*
not completed
.
Which of the following means placing your product or service in as many outlets or locations as possible, in order to maximize the opportunity for customers to find the good or service?
Exclusive distribution.
correct
incorrect
Intensive distribution.
correct
incorrect
Selective distribution.
correct
incorrect
Direct distribution.
correct
incorrect
*
not completed
.
This is where the manufacturing, purchasing, and consumption can occur at differing points in time.
Time utility.
correct
incorrect
Ownership utility.
correct
incorrect
Accessibility.
correct
incorrect
Information utility.
correct
incorrect
*
not completed
.
These sell directly to end consumers and may purchase directly from manufacturers and/or deal with wholesalers:
Distributors.
correct
incorrect
Franchising.
correct
incorrect
Merchant.
correct
incorrect
Retailers.
correct
incorrect
*
not completed
.
These store goods for moderate to long periods:
Storage warehouses.
correct
incorrect
Distribution centres.
correct
incorrect
Haulage transport.
correct
incorrect
Electronic data interchange.
correct
incorrect
*
not completed
.
Collectively organisations that combine to enable offerings to reach end users quickly and efficiently constitute a marketing channel, are sometimes referred to as a:
Vehicle.
correct
incorrect
Courier.
correct
incorrect
Transportation.
correct
incorrect
Distribution channel.
correct
incorrect
*
not completed
.
This is where intermediaries are given exclusive rights to market the good or service within a defined 'territory', and thus you use a very limited number of intermediaries.
Exclusive distribution.
correct
incorrect
Convenience stores.
correct
incorrect
Specific distribution.
correct
incorrect
Selective distribution.
correct
incorrect
Previous Question
Submit Quiz
Next Question
Reset
Exit Quiz
Review all Questions
Submit Quiz
Are you sure?
You have some unanswered questions. Do you really want to submit?
Back to top
Printed from , all rights reserved. © Oxford University Press, 2024
Select your Country