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. Which of the following statements best describes a behaviourist approach to learning?

People learn by forming patterns and associations in their mind. correct incorrect

People learn from experience. correct incorrect

People learn through punishment and reward. correct incorrect

People learn by sharing 'war stories'. correct incorrect

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. People learn and memorize things by contextualizing them in a pattern, or by making associations. Which approach to learning does this best describe?

Behaviourist view of learning correct incorrect

Experiential learning correct incorrect

Gestaltist view of learning correct incorrect

Organizational learning correct incorrect

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. Knowledge that is written down in the form of instructions is a form of what?

Tacit knowledge correct incorrect

Explicit knowledge correct incorrect

Embodied knowledge correct incorrect

Deep knowledge correct incorrect

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. Which statement best describes Kolb's (1984) learning cycle?

It demonstrates multiple types of intelligence. correct incorrect

It shows that learning only comes from experience. correct incorrect

It shows that learning uses both tacit and explicit knowledge. correct incorrect

It encourages learning by rote. correct incorrect

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. The VARK model suggests four types of learners: visual, auditory, reading/writing, and what?

Aesthetic correct incorrect

Mimetic correct incorrect

Cumulative correct incorrect

Kinesthetic correct incorrect

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. In Blackler's (1995) typology of organizational knowledge, how would embedded knowledge best be described?

Individual tacit knowledge correct incorrect

Shared meanings and understandings in an organization correct incorrect

Knowledge in organizational routines correct incorrect

Knowledge in books, manuals, and databases correct incorrect

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. Nonaka's (1997) model of the knowledge-creating company suggests four ways in which organizations learn through what?

Knowledge transfer correct incorrect

Knowledge testing correct incorrect

Knowledge appraisal correct incorrect

Knowledge banks correct incorrect

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. Which of the following phrases best describes Julian Orr's (1996) research into photocopier engineers at Xerox?

All of their knowledge came from manuals. correct incorrect

Knowledge was shared in social settings. correct incorrect

All new knowledge came from training sessions. correct incorrect

Most repairs were done by kicking the photocopier. correct incorrect

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. Which of the following does Peter Senge (1990) not suggest is a characteristic of a learning organization?

Shared vision correct incorrect

Team thinking correct incorrect

Team learning correct incorrect

Trained incapacity correct incorrect

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. Groupings which are based around a common occupational practice and a common set of knowledge, whether inside an organization or crossing organizational boundaries, are known as what?

Communities of coping correct incorrect

Communities of cohesion correct incorrect

Communities of practice correct incorrect

Communities of knowledge correct incorrect

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. Which of the following tasks are most likely to be replaced by artificial intelligence?

Tasks which require creativity correct incorrect

Tasks which require social intelligence and interaction correct incorrect

Tasks which are routine, repetitive, and predictable correct incorrect

Tasks which require perception and manipulation correct incorrect

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. Which of the following measures evaluates the number of interactions that workers have within a physical working environment?

Learning hours correct incorrect

Collisionable hours correct incorrect

Interactive hours correct incorrect

Collaboration hours correct incorrect