Chapter 5 Practice quiz

. Among college students, listening makes up over ___ per cent of their communication activities.

10

25

50

75

. ______ emphasizes attending to the full message before coming to judgment.

Task-oriented listening

Relational listening

Analytical listening

Critical listening

. Researchers have identified several barriers to listening, which include ________.

information overload

personal concerns

rapid thought

all of the above

. ________ is NOT a type of non-listening.

Selective listening

Insulated listening

Offensive listening

Defensive listening

. Understanding is composed of several elements; these include: ________.

awareness of syntactical and grammatical rules of language

silent listening

being familiar with the speaker's vocabulary and jargon

(a) and (c)

. ________ is NOT a type of listening response.

Silent listening and questioning

Paraphrasing, empathizing, and supporting

Analyzing, evaluating, and advising

Ambushing

. Hearing is synonymous with listening.

True

False

. Filling in the gaps is the practice of selective listening.

True

False

. Ambushing is the tendency to listen carefully, but only to gather information that can be used to attack the speaker.

True

False

. Paraphrasing is synonymous with direct quotation.

True

False

. Empathizing is showing that you identify with a speaker.

True

False

. Nomaphobia is the fear of being without our devices.

True

False

. Listening fidelity means that a listener is in agreement with a speaker's message.

True

False

Quiz Content