Chapter 5.2 Matching questions

Listening

The receiver expresses their own ideas without listening to others

The receiver perceives a speaker's comments as an attack

The receiver ignores undesirable information

The receiver imitates true listening

The receiver listens only to gather information that can be used to attack the speaker

The receiver pays attention only to messages that interest her or him

The receiver makes up information that was not part of the original message

Back to top