Chapter 2 Learning outcomes

Communication and the Self

After studying the material in this chapter, you should be able to

  • describe the characteristics and development of the self-concept;
  • explain the influence of language, cultural values, and self-fulfilling prophecies in shaping the self-concept;
  • analyze how the self-concept affects communication with others;
  • describe how people manage impressions in person and online to enhance their presenting image;
  • explain the characteristics of and reasons for self-disclosure; and
  • explain the risks of, benefits of, guidelines for, and alternatives to self-disclosure.
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