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. Some British and US firms seem to assume that, since English is the international language of business, their staff can safely ignore foreign languages. This approach could be problematic where:

Prospective foreign customers cannot understand English technical or legal terms. correct incorrect

Prospective foreign suppliers are fluent in written English but do not speak it very well. correct incorrect

English is an official language e.g. in India. correct incorrect

All of the options. correct incorrect

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. Hofstede argues that:

International firms can easily transfer their ways of working from one country to another. correct incorrect

Business does not need to take into account the norms and values of the countries where they operate. correct incorrect

Each country has a single culture. correct incorrect

National culture is more influential than organizational culture. correct incorrect

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. Different cultures sometimes vary in their attitudes to time. In cultures where people follow event time:

It is important to turn up for meetings on time. correct incorrect

Much time is devoted to having a chat over a coffee during the working day. correct incorrect

People get irritated if meetings do not start on time. correct incorrect

Where an event is running over time, people do not wait for it to finish before moving on to the next event. correct incorrect

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. In many countries the ratio of older people to total population is rising rapidly. This is important to business because:

It could lead to a falling tax burden. correct incorrect

It will increase the supply of labour. correct incorrect

It could change the pattern of demand for goods and services. correct incorrect

It could increase economic growth. correct incorrect

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. Ageing of the population is caused by:

Low birth rates and increasing life expectancy. correct incorrect

High death rates. correct incorrect

The immigration of relatively young workers from other countries. correct incorrect

High fertility rates. correct incorrect

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. Organizations such as the ILO consider that the high rates of youth unemployment in many countries are, to an important degree, due to:

Young people being lazy. correct incorrect

Young people demanding too high wages. correct incorrect

The expansion of the black economy. correct incorrect

The global economic crisis and weak recovery of the global economy. correct incorrect

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. The liberal social model holds that:

Generous welfare benefits are necessary to protect the poorest in society. correct incorrect

The State is best equipped to deal with poverty. correct incorrect

Low taxes lead to a more efficient economy. correct incorrect

Markets need to be tightly regulated. correct incorrect

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. The social democratic welfare model holds that:

Dialogue between the social partners is not worthwhile. correct incorrect

Unemployment is best dealt with through market forces. correct incorrect

High levels of public expenditure should be avoided. correct incorrect

Governments should actively assist people in finding work. correct incorrect

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. Researchers have found that attitudes to contracts vary from one culture to another. Which of the following is correct?

Western cultures see contracts, once signed, as changeable. correct incorrect

Eastern cultures see contracts, once signed, as unchangeable. correct incorrect

Western cultures see contracts, once signed, as set in stone. correct incorrect

Both western and eastern cultures see contracts, once signed, as set in stone. correct incorrect

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. Hofstede found that some countries like Germany have a long-term orientation while others like the US and the UK focus on the short term. His results mean that:

US business would be happy to invest in nuclear power and space exploration without any government help. correct incorrect

British businesses prefer investments with a quick return. correct incorrect

Firms in Brazil shy away from ten-year investment projects. correct incorrect

Indian business is impatient for a return on its investments. correct incorrect