Chapter 10 Web links
Consumer Insight 10.1
Andrew Ehrenberg and Gerald Goodhardt have written a short piece on Double Jeopardy and repeat purchasing rates which can be found here: http://bus.lsbu.ac.uk/cibs/sites/bus.lsbu.ac.uk.bus.cibs/files/Report%2026%20DoubleJeopardy_0.pdf
Consumer Insight 10.2
Here is the Guardian’s take on the Yorkie advertising campaign: http://www.theguardian.com/media/2002/mar/27/advertising.marketingandpr
Visit YouTube and watch one of the Yorkie adverts here: https://www.youtube.com/watch?v=QcjlzSod0CE
You can read a recent piece by Byron Sharp on big brands here: