Chapter 10 Multiple Choice Questions

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. How do you describe a work group that comprises workers with demarcated tasks and distant line managers?

Dependent correct incorrect

Independent correct incorrect

Interdependent correct incorrect

Collaborative correct incorrect

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. What is the term for the set of behaviours and tasks that a member of the group is expected to perform because he or she is a member of the group?

Group roles correct incorrect

Virtual teamwork correct incorrect

Synergy correct incorrect

Role making correct incorrect

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. Which one of the following is not a characteristic of a team?

Minimal and formal knowledge sharing correct incorrect

Collective output correct incorrect

Individual and collective responsibility correct incorrect

Fluid dimension to roles and tasks correct incorrect

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. What is the term Tuckman uses for reaching consensus as a group?

Storming correct incorrect

Performing correct incorrect

Forming correct incorrect

Norming correct incorrect

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. According to Belbin (1981) an extroverted and enthusiastic person fits with what role?

Co-ordinator correct incorrect

Shaper correct incorrect

Resource investigator correct incorrect

Implementer correct incorrect

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. What are group norms?

Modes of behaviour that are acceptable to and shared by group members correct incorrect

Modes of behaviour that are shared by some members of the group correct incorrect

Modes of behaviour that challenge group values and beliefs correct incorrect

Modes of behaviour that are different of those of the other group members correct incorrect

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. What is T-group training?

A group whose aim is transformational change correct incorrect

A group brought together to deliver training programmes correct incorrect

Team training for the purposes of advancing technology correct incorrect

Team building activities involving learning correct incorrect

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. What is the purpose of a 'quality circle'?

Bring together managers and workers to find improvements. correct incorrect

Bring together managers and workers to discuss output. correct incorrect

Bring together managers and workers to review quality of work. correct incorrect

Bring together managers and workers to review targets. correct incorrect

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. What is characteristic for the location of a virtual team?

In the same building correct incorrect

In the same industry correct incorrect

In the same country correct incorrect

remotely correct incorrect

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. Which of these is not an advantage of a virtual team?

Team members can be recruited for their specific skills or experience. correct incorrect

No overhead costs associated with physical buildings. correct incorrect

Conflict can be resolved easily using face-to-face meetings. correct incorrect

Low transport or commuting costs. correct incorrect