Chapter 16 Multiple choice questions

. The biggest problem likely experienced by the seller of products in different cultures is a lack of:

supply of culture.

demand for culture.

cultural awareness.

profit from culture.

. Emphasising the tendency of contemporary organizations to pursue rationalization of all activities and to increase the efficiency of all operations, George Ritzer often quotes McDonald's and Wal-Mart as examples of successful globalization. This means:

that these companies have helped to globally diffuse highly effective business practices.

that all changes in modern business are linked to a gradual globalisation.

a tendency to broaden operations on a global scale is accompanied by increases in the volume of production or services.

that in the current global economy U.S. management practices have displaced all other approaches.

. Effective multicultural management can provide an organisation with competitive advantage as a result of:

the organization having a reputation as a desirable place to work.

the organization appreciating various perspectives and showing an openness to new ideas.

the organization being able to draw on a wider and richer knowledge base.

all of the above.

. Which of the following is enabling the growth of a global culture

Mass media.

Education.

Travel.

All of the above.

. Which of the following is not an aspect in understanding cultural differences?

Cultural intelligence.

Cultural sensitivity.

Respect for all employees.

Tolerance of all employees.

. What is the key reason that many companies are now recognising the importance of cross-cultural understanding?

To avoid legal action over possible discrimination.

To meet government guidelines.

Because such actions can improve profitability.

To improve employee job satisfaction.

. According to Samuel Huntington, globalization has brought about an increasingly frequent confrontation between various groups of nation states. The main fault line of the forthcoming conflict, according to him, will result in a clash of civilizations. What fault line does he mean?

The fault line separating the oil-rich Middle-eastern Arab nations from the consumer-rich nations from western Europe and the USA.

The fault line separately societies in which civil society can be tolerated by a nation state from those in which it is suppressed by an authoritarian state.

The fault line separating societies in which Islam is the dominant religion from those in which this role is played by Christianity.

The fault line that results from the dangers imposed by unpredictable rogue states such as North Korea.

. Which of the following is an example of cultural convergence?

'Breaking Bad' becomes wildly popular in Australia.

Harry Potter books are translated into Chinese.

Mexican soap operas are shown in Russia.

All of the above.

. Which of the following aspects of Amish culture is not reflective of cultural divergence?

Living in communities isolated from outside.

Selling woodwork outside their community.

Making and wearing only Amish traditional clothing.

Education that focuses only on Amish culture.

. If each of the following represents a difference between the culture of plant employees and the culture of a foreign plant manager, which difference is most serious?

Work ethic.

Work hours.

Wages.

Scheduling.

Chapter 16 Multiple choice questions

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