Chapter 8 Matching Quiz

Drive, visible interest, and the incentive to produce.

A system whose components continuously interact not only with one another, but with the environment outside the system.

Self-imposed suppression of dissent in upward messages.

Guardians of the organization’s cultural values. They are much respected by all levels of the hierarchy and know the organization’s history.

An organization's members who put their own take on daily events and provide entertainment.

Informal chain of communication that spreads through an organization, often leading to message distortion.

Learning about work through a lifetime of communication.

An organization that effectively socializes and assimilates its members.

Messages that move from boss to subordinate, higher rank to lower rank.

Levels of power within the organization.

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