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Return to Introduction to Human Communication 2e Student Resources
Chapter 6 Self Quiz
Relational and Conflict Communication
Quiz Content
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1. Among the uncertainties we hope to resolve when we meet someone new are those that revolve around the fact that we are unsure of the other's attitudes and beliefs. These are __________ uncertainties.
behavioral
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cognitive
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motivational
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face
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cultural
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2. An integrating conflict resolution style is the best option when dealing with a/an __________ conflict partner.
collaborating
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reluctant
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familiar
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relatively unknown
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aggressive
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3. Important to Social Penetration Theory is the idea of ____________, the expectation that revelations about oneself will produce responses of similar information.
a. the coin of the realm
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b. disinhibition searches
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c. the norm of reciprocity
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d. face wants and face work
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e. the onion metaphor
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4. Social Penetration Theory's _______ stage characterized by interaction between people who do not know one another.
a. orientation
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b. exploratory affective exchange
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c. affective exchange
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d. stable exchange
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e. reactivity
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5. Social Penetration Theory's _______ stage characterized by much self-disclosure.
a. orientation
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b. exploratory affective exchange
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c. affective exchange
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d. stable exchange
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e. reactivity
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6. The idea that you will be more motivated to start and continue a relationship if you believe it will be rewarding to you in some way is Social Exchange Theory's concept of ____________.
a. comparison level
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b. comparison level of alternatives
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c. outcomes
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d. derogation
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e. commitment level
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7. The Investment Model of Commitment argues that if commitment is high, people are more likely to actively discuss their situation and develop constructive solutions. The theory calls this _________.
a. outcome
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b. latitude
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c. resolution
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d. voice
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e. satisfaction level
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8. __________theories of relationships view interpersonal communication as the mechanism we use to manage the inevitable and necessary tensions that exist in all relationships.
a. linear
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b. transactional
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c. stage
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d. system
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e. dialectic
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In Relational Dialectics theory, the struggle between the need to remain connected to the other and the need to be independent is the ____________ dialectic.
inclusion-seclusion
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connection-autonomy
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certainty-uncertainty
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openness-closedness
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revelation-concealment
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10. _______________ occurs when people acknowledge incompatible preferences for a course of action.
a. Affective conflict
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b. Conflict of interest
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c. Value conflict
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d. Cognitive conflict
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e. Goal conflict
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