Chapter 5 Self Quiz

Listening
. 1. Listening is _____________ when we attend to, understand, receive, and interpret content.

. 2. Listening is _____________ when we give verbal and nonverbal feedback.

. 3. __________ is the mutual and simultaneous exchange of feedback, typically subtly and nonverbally, that ensures the efficient transaction of meaning making.

. 4. Listening to your roommate’s relationship problems can best be described as ____________ listening.

. 5. When you focus your attention on how you are doing in the conversation and not on the person you're supposed to be listening to, it is known as ________________.

. 6. ____________ are hot-button words that carry so much emotion that they cloud reason.

. 7. The difference between most people's rate of speech and the rate at which the brain can process language is called _______________.

. 8. _____________ are noncommittal responses such as "Hmm," "Yeah," "I see," and "Interesting" that listeners offer to speakers in order to be transactive.

. 9. The R in the HURIER Model of Listening stands for _______.

. 10. The "HURIER" in the HURIER Model is a good example of __________.

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