Form of friend- or family-provided health care support characterized by giving information to, or physically helping someone in need.

The ability to obtain, process, and understand basic health information and services needed to make appropriate health decisions.

Deaths that could potentially have been prevented by timely access to appropriate health care.

Experiencing a treatment effect based solely on a provider's words.

Involvement in one's own health improvement and adherence to recommended treatments.

Disease people catch because others are talking about it.

Unintended injury or complication caused by healthcare management.

Physicians and patients interacting virtually, online, instead of face-to-face.

Document spelling out specific treatment instructions that becomes a formal part of a patient's medical record.

Provider-client relationship in which physicians serve only to find and fix problems, leaving out the personal human aspect of patient care.