Involvement in one's own health improvement and adherence to recommended treatments.

Deaths that could potentially have been prevented by timely access to appropriate health care.

The ability to obtain, process, and understand basic health information and services needed to make appropriate health decisions.

Unintended injury or complication caused by healthcare management.

Document spelling out specific treatment instructions that becomes a formal part of a patient's medical record.

Experiencing a treatment effect based solely on a provider's words.

Form of friend- or family-provided health care support characterized by giving information to, or physically helping someone in need.

Physicians and patients interacting virtually, online, instead of face-to-face.

Disease people catch because others are talking about it.

Provider-client relationship in which physicians serve only to find and fix problems, leaving out the personal human aspect of patient care.

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