When people learn who knows something or where they can find it without learning what the information itself might be.

Idea that CMC is full of information allowing effective and efficient meaning making.

The intrinsic drive to affiliate with others and gain social acceptance.

The continuous process of impression management.

Humans interacting via digital technology.

When the e-mail sender, after a long wait for a response, believes that something has gone wrong and takes further action.

People who've never lived in a world without the Internet.

Immediate, real-time communication interaction.

Tracking software involuntarily loaded onto users' computers.

Information communicating parties share in common and know they share.