TED Talk: Celeste Headlee: 10 Ways to Have a Better Conversation (Video + Quiz)

Understanding Interpersonal Communication

Video titled: TED Talk: Celeste Headlee: 10 Ways to Have a Better Conversation (Video + Quiz)

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Which of the following does Celeste Headlee recommend for having better conversations?

multitasking correct incorrect

using open-ended questions correct incorrect

reinforcing your opinion correct incorrect

constantly keeping in mind something you want to say correct incorrect

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Which of the following does true listening require?

pontificating correct incorrect

equating your experience with someone else’s correct incorrect

setting yourself aside correct incorrect

pretending to know or understand something correct incorrect

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In a conversation, it’s important to:

remember details such as names and dates correct incorrect

show how smart you are correct incorrect

repeat yourself correct incorrect

listen correct incorrect

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