Practice Quiz Chapter 08

. What is the purpose of a social group?

To resolve a mutual concerns of its members

To satisfy its members social needs

To help its members discover something about themselves

To expand its members knowledge about some topic

. What is a sociogram?

A mathematical formula that identifies the number of possible interactions among group members

A graphic representation of a group's interaction patterns

An expression of the group's collective goals for interpersonal interaction

A decision-making method that reflects majority rule

. Which of the following governs relationships between members?

Rule

Social norm

Procedural norm

Task norm

. What is participative decision-making?

Decision-making in a group with a flattened hierarchy

The process of eliciting feedback from group members as individuals to protect them from criticism

Decision-making that excludes the group's leadership

The development of solutions that involve the people who will be affected

. What is force field analysis?

A problem-analysis method that looks at factors helping and hindering the group

A style of leadership analysis that examines strengths and traits

A retrospective analysis of the factors that contribute to groupthink

A method of gaining member and public buy-in through learning about stakeholders' concerns

. When might a group use nominal group technique?

When there is no leader in the group

When two or three members are struggling to assert leadership

When the group faces a dilemma that has no positive outcome

When group members are likely criticize others' contributions

. What is a probative question?

An open-ended question intended to encourage exploratory thinking

A method of ensuring all group members' ideas are included in problem-solving discussions

A technique for developing solutions involving the people most affected by the outcome

A deliberate âpot stirringâ question asked to discourage groupthink

. Which informal task role typically describes a group member who clarifies relationships among information, opinions, and ideas or helps to integrate and organize information, opinions, and ideas?

Coordinator

Information giver

Evaluator

Information seeker

. Which of the following describes the forces that help group members feel part of something and want to remain in the group?

All-channel network

Cohesiveness

Uncertainty avoidance

Consensus

. Which informal social role typically describes a group member who keeps communication channels open and encourages participation from members who are typically quiet?

Follower

Gatekeeper

Harmonizer

Tension reliever

. When the gap between individual and group goals is public, the individual's goal is a hidden agenda.

TRUE

FALSE

. Group members who come from collectivistic cultures tend to be team players.

TRUE

FALSE

. Power distance is the degree to which group members can accept differential power and status within the group.

TRUE

FALSE

. All human cultures encourage people to look for quick rewards and shortcuts to gratification.

TRUE

FALSE

. To be considered a group, the people involved must be interdependent.

TRUE

FALSE

. Parliamentary procedure is not relevant to the way most organizational meetings are run.

TRUE

FALSE

. When there is too much information, groups may struggle to sort out what is valuable and what is unnecessary.

TRUE

FALSE

. One reason groups may make bad decisions is due to group members going along with the crowd and not offering a dissenting opinion.

TRUE

FALSE

. Very few jobs involve substantial problem-solving.

TRUE

FALSE

. Information overload occurs when a group lacks information it needs to operate effectively.

TRUE

FALSE

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