Practice Quiz Chapter 04

. In the context of non-verbal communication, what is an emblem?

A visual symbol that helps group members identify one another

A repeatable pattern of behaviours that communicate one meaning

A spoken word that acts like a pass code for admission to a group

A deliberate behaviour with a meaning shared by members of a culture

. What is kinesics?

The study of posture, gesture, and body movement

The study of people's use and structuring of time

The study of distance and position

The study of non-verbal communication

. What is paralanguage?

The study of non-verbal communication

The expressive qualities of a spoken message, such as pitch and tone

The non-word verbalizations we make, such as "um" or "er"

The congruence of verbal and non-verbal messages

. What does "haptics" refer to?

Movement and gesture

Personal space and distance

What we see and interpret

Touch and the effects of touch

. What does "proxemics" refer to?

How people use space

How people communicate through touch

How people communicate through scent

How people manage time

. Which of Hall's distance zones gives the individual the largest personal space?

Intimate distance

Personal distance

Social distance

Public distance

. Erin and Matt are watching an English-dubbed Iranian movie with the sound off because their roommate is sleeping nearby. They discover they can follow some aspects of the story but not others. Why?

People always need both verbal and visual information to make sense of messages.

Movie dialogue depends on paralinguistic features to complete meaning.

As Canadians, Matt and Erin are unfamiliar with the conventions of Iranian cinema.

Much nonverbal communication is culturally coded and specific.

. Which term below refers to movements in which one part of a body rubs, holds, or otherwise handles another part?

Illustrators

Emblems

Postures

Manipulators

. An experienced professor got behind with laundry and ended up lecturing in sweat pants and a tee shirt for several days. He found his classes unusually inattentive that week and subsequently discovered that almost no one had done the homework he had assigned. What is the most probable reason for this finding?

The students adopted a relaxed attitude because of the professor's casual dress.

People are less likely to obey people dressed in low-status or casual clothes.

The students perceived the professor's micro-expressions that signalled his discomfort with the situation.

The professor misattributed the students' inattention.

. When your spoken words and your non-verbal cues seem to disagree, what does your observer receive?

A mixed message

Leakage

An adaptor

A micro-expression

. In general, people who have lower status in a given situation control less personal territory and have less privacy.

TRUE

FALSE

. Social media represent an emerging arena for non-verbal communication.

TRUE

FALSE

. It is usually easy to tell when a person is lying.

TRUE

FALSE

. One of the factors that makes touch more or less intense is the time of day at which the touch occurs.

TRUE

FALSE

. In Western cultures, women smile considerably more than men do.

TRUE

FALSE

. Workers stay on task better when their work environment is plain and largely undecorated.

TRUE

FALSE

. During an interview, it is a good idea to tilt your head to one side to indicate that you are listening closely to a potential employer.

TRUE

FALSE

. In Canada, a speaker whose voice sounds clear and cheerful will likely be judged as week or insecure.

TRUE

FALSE

. The typical distance an employee will seat herself from her boss is within the social distance (1.2 to 3.6 m).

TRUE

FALSE

. Affect blends are combinations of multiple emotions displayed at the same time.

TRUE

FALSE

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