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Return to Understanding Human Communication 4Ce Student Resources
Practice Quiz Chapter 02
Quiz Content
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What is impression management?
The use of good manners to create a favourable impression
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The use of artifacts to create an intimidating persona
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The conscious intention to make the best impression possible
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The strategies people use to influence how other people view us
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What are the three steps in perception checking?
Identify a behaviour, explain its effects, and explain your interpretation
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Perceive an event, interpret the event, and assign significance to the event
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Describe a behaviour, give possible interpretations of the behaviour, and ask for clarification
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Take the other's perspective, identify emotionally, and show concern for the other
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What is reflected appraisal?
The ability to change communication styles in response to others' needs
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The idea that a person's self-concept aligns with the way the person believes others see him or her
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The way that people react to the opinions of significant others
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The idea that the self is shaped by the culture in which a child is raised
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What is the correct definition for self-concept?
The assumption that everyone sees us the way we see ourselves
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A set of perceptions about the self that remains relative stable
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The ability to check one's perceptions for accuracy
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A prediction about the self that comes to be true over time
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What is a self-fulfilling prophecy?
A prediction that becomes an outcome because of a person's expectations
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The belief that we have limited agency in our lives
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A belief that fate shapes what happens to us
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The sense of self-monitoring that leads a person to change communication styles
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What does self-esteem refer to?
Your ability to monitor your speech and action
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Your willingness to assert yourself as distinct
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Your evaluation of your self-worth
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Your sense of who you are as an individual
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My close friend recently marked the one-year anniversary of her mother's death. On that day, I made a point of spending quiet time with my friend, knowing how alone and sad I had felt a few years earlier when I celebrated the first Christmas after my own mother's death. We drank tea and talked philosophically, and when we parted, we hugged tight for a long time. What do my actions reflect?
Sympathy
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Empathy
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Harmony
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Perception-checking
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What is the best metaphor for the self-concept?
A twin self
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A light in the darkness
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A personal bubble
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A mental mirror
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Where would a researcher expect to find a high degree of anxiety about communicating appropriately and not talking out of turn?
In an individualistic culture
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In a collectivist culture
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In a culture where very little communication is mediated
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In a culture where most communication is mediated
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Which term refers to the public image, or the image a person presents to others?
perceived self
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presenting self
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looking-glass self
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self-concept
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When one person's expectations affect the outcomes of another person's actions, it reflects a form of self-fulfilling prophecy.
TRUE
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FALSE
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The less favourably we perceive a dimension of ourselves (for example, shyness or physical grace), the more often we will use that dimension for judging others.
TRUE
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FALSE
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The labels we assign to others tend to be accurate because we form labels only after significant time and exposure.
TRUE
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FALSE
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Tidying up before your parents arrive at your apartment door is an example of impression management.
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FALSE
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Impression management is a form of strategic communication.
TRUE
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FALSE
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Empathy involves having compassion for another person's situation; sympathy is more personal and based on experience
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FALSE
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In the context of communication and perception, a significant other is a person who has significant authority in our lives.
TRUE
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FALSE
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Facework is the verbal and non-verbal behaviour we use to create and maintain our own identity and others' identities.
TRUE
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FALSE
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Your perceived self is the person you believe yourself to be when you are honest with yourself.
TRUE
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FALSE
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English Canadians tend to be uncomfortable with silence.
TRUE
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FALSE
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