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YouTube Resources
Communication and Problem Solving
https://www.youtube.com/watch?v=X75sERdMpqw
This clip discusses skills needed for teams to solve problems at work.
Team Task Roles
https://www.youtube.com/watch?v=kSoN9mfZvRQ
This brisk video describes three key task roles: the director, the practical one, and the dreamer.
Three Early Warning Signs of a Dysfunctional Team
https://www.youtube.com/watch?v=SpUUgFVdNiU
How can corporate teams know when they have a problem? This video provides three key signs.
Building Consensus
https://www.youtube.com/watch?v=Mc_hUFOGLYg
Here is a clear, developed explanation of consensus and its pros and cons.
Dimensions of Culture: Power Distance
https://www.youtube.com/watch?v=_f1SLdNwYWQ
This video represents the concept of power distance visually and provides a large number of examples.
The Brilliant Disaster: How Groupthink Influenced the Bay of Pigs Decision
https://www.youtube.com/watch?v=glUUmsBb_58
This short video discusses groupthink in the context of the failed Bay of Pigs invasion, 1961.
How Meetings Work—An Introduction to Robert’s Rules of Order
https://www.youtube.com/watch?v=YX37HrbKNfs
Although this video was prepared for an audience of nurses, the information it contains applies to anyone who needs to use parliamentary procedure.
TED Talks
Margaret Heffernan, “Forget the pecking order at work”
https://www.ted.com/talks/margaret_heffernan_why_it_s_time_to_forget_the_pecking_order_at_work
Margaret Heffernan explains that social cohesion—not the presence of “superchickens”—drives productivity and performance
Melinda Epler, “Three ways to be a better ally in the workplace”
https://www.ted.com/talks/melinda_epler_3_ways_to_advocate_for_a_more_inclusive_workplace
Writer Melinda Epler explains how critical workplace allies are for under-represented workers and how to become an advocate for diverse and inclusive teams
Rach Ranton, “Where are we trying to end up?”
https://www.ted.com/talks/rach_ranton_where_are_we_trying_to_end_up
Veteran Rach Ranton explores team outcomes by jumping off from the concept of commander’s intent
Rachel Botsman, “We’ve stopped trusting institutions and started trusting strangers”
Researcher Rachel Botsman explains the concept of a trust leap and the role of trust in successful collaboration
Alex Edmans, “Who to trust in a ‘post-truth’ world”
https://www.ted.com/talks/alex_edmans_what_to_trust_in_a_post_truth_world
Professor Alex Edmans explains how to find information you can trust by distinguishing between data and evidence
Web Resources
Are Individualism and Collectivism Compatible?
This two-part article considers how humans organization has changed over time and how West and East differ.
Group Goal Setting: Four Reasons to Set Goals Collaboratively
http://www.sideroad.com/Leadership/group-goal-setting.html
This brief blog post discusses the value of group goal-setting.
Group Decision Making and Problem Solving
http://www.uri.edu/research/lrc/scholl/webnotes/Group_DM.htm
This lengthy site provides an academic discussion of groups, teams, and processes.
Group Dynamics
http://www.referenceforbusiness.com/management/Gr-Int/Group-Dynamics.html
This comprehensive post builds on core concepts in this chapter and connects them specifically in a business setting.
Benne and Sheats’ Group Roles
http://www.mindtools.com/pages/article/newTMM_85.htm
Here is a quick review of positive and negative group roles.
Uncertainty Avoidance
http://www.kwintessential.co.uk/intercultural/uncertainty-avoidance.html
This site provides a quick recap of uncertainty avoidance and other dimensions of Hofstede’s intercultural theory.