YouTube Resources

Active Listening: Learn how to Improve Your Listening Skills

https://www.youtube.com/watch?v=lL0sDXCzRu0

This short video presents listening skills in the context of business relationships.

Improving Your Active Listening

https://www.youtube.com/watch?v=gwqpd_XGzQM

This self-help video encourage you to practise listening as part of your overall well-being.

TED Talks

Clint Smith, “The danger of silence”

https://www.youtube.com/watch?v=NiKtZgImdlY&list=UUAuUUnT6oDeKwE6v1NGQxug

Clint Smith explains why listening and speaking are important to social change.

Julia Treasure, “Five ways to listen better”

https://www.youtube.com/watch?v=cSohjlYQI2A

This is TED Talk by Julian Treasure about listening.

Tony Salvador, “The listening bias”

https://www.ted.com/talks/tony_salvador_the_listening_bias

Engineer Tony Salvador explains the value of listening in business settings—a solid review of the principles presented in this chapter and earlier ideas

Brené Brown, “Listening to shame”

https://www.ted.com/talks/brene_brown_listening_to_shame

Researcher Brené Brown reconfigures vulnerability as strength and opens an imperative conversation about shame

Joan Halifax, “Compassion and the true meaning of empathy”

https://www.ted.com/talks/joan_halifax

Joan Halifax relates her experiences with death and dying to help listeners understand empathy at its deepest

Dave Isay, “Everyone around you has a story the world needs to hear”

https://www.ted.com/talks/dave_isay_everyone_around_you_has_a_story_the_world_needs_to_hear

Dave Isay explains how the simple act of interviewing another person and hearing that person’s story can transform the individual and our collective understanding

Web Resources

Barriers to Effective Listening

http://www.skillsyouneed.com/ips/ineffective-listening.html

This brief item recaps key ideas from Chapter 5

Listening and Gender: Stereotypes and Explanations

http://www.academia.edu/1046565/Listening_and_Gender_Stereotypes_and_Explanations

This paper that discusses gender and listening behaviours

11 Ways That Active Listening Can Help Your Relationships

http://www.psychologytoday.com/blog/fulfillment-any-age/201203/11-ways-active-listening-can-help-your-relationships

Important ideas about listening applied to day-to-day relationships

Listening

http://www.referenceforbusiness.com/management/Int-Loc/Listening.html

This article puts listening into a business context

Active listening and cross-cultural communication

http://psychosocial.actalliance.org/default.aspx?di=65602

This page presents listening with an emphasis on communication across cultures

The Impact of Listening to Music on Cognitive Performance

http://www.studentpulse.com/articles/762/the-impact-of-listening-to-music-on-cognitive-performance

This journal article discusses different listening to music can affect performance

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