.png){kind=icon}
Listening Effectively
The Importance of Listening
- People with good listening skills are more likely than others to be hired and promoted.
- Listening is a leadership skill.
- Good listeners are not easily fooled.
- Asking for and listening to advice makes you look good.
- Listening makes you a better friend and romantic partner.
Misconceptions About Listening
- Myth: Hearing and listening are the same thing.
- Myth: Listening is a natural process.
- Myth: All listeners receive the same message.
Stages in the Listening Process
- Hearing
- Understanding
- Remembering
- Interpreting
- Evaluating
- Responding
Common Distractions
- Message overload
- Rapid thought
- Pyschological noise
- Physical noise
- Cultural differences
Limiting Social Media Interruptions
- Don't reach for a device every time you get a free moment.
- Create ''device-free zones.''
- Share your feelings in person every so often.
Gender: Listening and Responding
- Women tend to disclose similar experiences.
- Men tend to solve or distract.
- Empathy from a woman can feel like a put-down to a man.
- A man's well intentioned response can feel like disinterest to a woman.
- Awareness can help.
Hurtful Listening Habits
- Pretending to listen
- Tuning in and out
- Acting defensively
- Avoiding the issue
- Ignoring underlying issues
- Being self-centered
- Talking too much
6 Tips for Listening Nondefensively
- Remember your good qualities.
- Avoid negative self-talk.
- Stop expecting perfection.
- Thank the speaker for sharing.
- Ask questions.
- Learn and move on.
Types of Listening
- Relational
- Supportive
- Task-Oriented
- Analytical
- Critical
4 Tips for Listening Mindfully
- Determine when to be mindful.
- Commit to being fully present.
- Acknowledge your feelings.
- Be patient.