Chapter 3 Communication Takeaways

Communication and Culture

Culture

  • Culture is ''the language, values, beliefs, traditions, and customs people share and learn.''
  • Cultural differences are salient in some situations but not in others.
  • People with whom we identify are considered in-group and others are out-group.
  • A coculture is a group that is part of an overarching, encompassing culture.
  • Intersectionality describes the complex interplay of people's multiple identities.

Examples of Cocultures

  • Race and ethnicity
  • Regional differences
  • Sexual orientation and gender
  • Religion
  • Socioeconomic status
  • Political viewpoints
  • Ability and disability

Age and Generation

  • Ideas about aging change over time.
  • Stereotypes discourage open communication.
  • Being young has its challenges.
  • Generations regard technology differently.
  • Differences emerge at work.

Ways to Learn More About Cultures

  • Seek out cultural information.
  • Confess your ignorance.
  • Spend time with people from different backgrounds.
  • Be flexible.

Cultural Variations

  • Emphasis on individual or collective identity
  • High or low reliance on context for meaning
  • Comfort level with uncertainty
  • Whether members honor or minimize status differences
  • How members feel about silence
  • Emphasis on either competition or cooperation

Prejudice

  • We tend to think our culture is the best (ethnocentrism).
  • We often prejudge and stereotype others.
  • Judgements can lead to unfair discrimination.
  • Mindful thinking can help reduce bias.

Coping with Culture Shock

  • Don't be too hard on yourself.
  • Homesickness is normal.
  • Expect progress and setbacks.
  • Reach out to others.
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