Chapter 07 Assessing Your Communication

Assessing Your Communication: Your Listening Styles

Record your first impression to each of the following statements by indicating the degree to which you agree or disagree. Use a scale ranging from 1 to 7, where 1 = “strongly disagree” and 7 = “strongly agree.”

Relational Listening

1. When listening to others, it is important to understand the feelings of the speaker. 1 2 3 4 5 6 7
2. I listen to understand the emotions and mood of the speaker. 1 2 3 4 5 6 7
3. I listen primarily to build and maintain relationships with others. 1 2 3 4 5 6 7
4. I enjoy listening to others because it allows me to connect with them. 1 2 3 4 5 6 7

Analytical Listening

5. I tend to withhold judgment about another’s ideas until I have heard everything they have to say. 1 2 3 4 5 6 7
6. When listening to others, I consider all sides of the issue before responding. 1 2 3 4 5 6 7
7. I fully listen to what a person has to say before forming any opinions. 1 2 3 4 5 6 7
8. To be fair to others, I fully listen to what they have to say before making judgments. 1 2 3 4 5 6 7

Task Listening

9. I get frustrated when people get off topic during a conversation. 1 2 3 4 5 6 7
10. I prefer speakers who quickly get to the point. 1 2 3 4 5 6 7
11. I find it difficult to listen to people who take too long to get their ideas across. 1 2 3 4 5 6 7
12. When listening to others, I appreciate speakers who give brief, to-the-point presentations. 1 2 3 4 5 6 7

Critical Listening

13. I often catch errors in other speakers’ logic. 1 2 3 4 5 6 7
14. I tend to naturally notice errors in what other speakers say. 1 2 3 4 5 6 7
15. I have a talent for catching inconsistencies in what a speaker says. 1 2 3 4 5 6 7
16. When listening to others, I notice contradictions in what they say. 1 2 3 4 5 6 7

This measure presents 16 of the 24 items of the original instrument developed by Graham Bodie and his colleagues: Bodie, G. D., Worthington, D. L., & Gearhart, C. C. (2013). The Listening Styles Profile–Revised (LSP–R): A scale revision and evidence for validity. Communication Quarterly, 61, 72–90.