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Chapter 14 web links
This link will take you to the CIPD page on change management:
https://www.cipd.co.uk/knowledge/strategy/change/management-factsheet
This link will take you to the ACAS page on change management:
http://www.acas.org.uk/index.aspx?articleid=4669
For more on Kurt Lewin see http://www.infed.org/thinkers/et-lewin.htm