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Nancy Dixon’s blog ‘Conversation matters’ on eras of knowledge management
http://www.nancydixonblog.com/2010/08/the-three-eras-of-knowledge-management-summary.html
Nancy Dixon’s blog ‘Conversation matters’ on change management
http://www.nancydixonblog.com/change-management/
BBC Radio 4 Programme – Analysis ‘Failing Better’
http://www.bbc.co.uk/programmes/b00qttpp
Society for Organizational Learning
http://www.solonline.org/organizational_overview/
Learning organization survey based on Garvin’s work
‘Suck it and see’: 2007 article about Dyson from The Economist
http://www.economist.com/node/8582349
An Interview with James Dyson
http://www.youtube.com/watch?v=vjD69XIv0xs&NR=1
Transcript of 1998 ‘Panorama’ BBC TV documentary about the Bristol Royal Infirmary
Transcript of 2001 ‘Panorama’ BBC TV documentary about the Bristol Royal Infirmary
Bristol Royal Infirmary Inquiry Final Report
http://www.bristol-inquiry.org.uk/final_report/index.htm
How Twitter Was Founded
http://www.businessinsider.com/how-twitter-was-founded-2011-4?op=1
Jack Dorsey on Twitter
Jack Dorsey Tweets on the history of Twitter
http://www.businessinsider.com/jack-dorsey-twttr-history-2011-3?op=1
Total recall: The Toyota story from BBC Radio 4/World Service
http://www.bbc.co.uk/programmes/p0075s1d
Interactive Guardian web page on Toyota’s sticky accelerator problem
http://www.guardian.co.uk/business/interactive/2010/feb/04/toyota-automotive-industry
Interactive Guardian web page on The Toyota Prius braking system
http://www.guardian.co.uk/business/interactive/2010/feb/09/prius-braking-system-graphic
‘Toyota’s overstretched supply chain: The machine that ran too hot’, article from The Economist
http://www.economist.com/node/15581072?story_id=15581072
Toyota president Akio Toyoda’s statement to US Congress
http://www.guardian.co.uk/business/2010/feb/24/akio-toyoda-statement-to-congress
BBC News – Video of Akio Toyoda’s statement to US Congress