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Return to Communicating for Results 5e Student Resources
Chapter 7 Goodwill Messages
Routine Goodwill Messages
Quiz Content
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not completed
.
Which is not an example of a goodwill message?
a thank-you letter
correct
incorrect
a proposal.
correct
incorrect
a letter of congratulations
correct
incorrect
a letter of sympathy
correct
incorrect
*
not completed
.
Goodwill messages should be personal, prompt, and sincere.
True
correct
incorrect
False
correct
incorrect
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