Getting the Message Across

Recognizing Cultural Differences – McCain Foods Worldwide
www.mccain.com/information-centre/mccain-foods-worldwide/

Recognizing Cultural Differences – Tim Hortons English Canada
www.timhortons.ca

Recognizing Cultural Differences – Tim Hortons US
www.timhortons.com

Recognizing Cultural Differences – Tim Hortons UK
www.timhortons.co.uk

Recognizing Cultural Differences – Tim Hortons Spain
www.tim-hortons.es

Intercultural Communication – Indigenous Corporate Training, Inc.: 9 Tips for Doing Business with First Nations
https://ictinc.ca/blog/9-tips-for-doing-business-with-first-nations

Intercultural Communication – Canadian Construction Association Indigenous Engagement Guide
https://cca-acc.com/wp-content/uploads/2016/03/IndigenousEngagementGuide.pdf

Intercultural Communication – Dubai: 3 Cross Cultural Tips for Business Success (Huffington Post, Sharon Schweitzer)
www.huffpost.com/entry/dubai-3-cross-cultural-tips-for-business-success_b_58a25803e4b0cd37efcfec78

How Well Do You Read Other People – Berkeley Emotional Intelligence Quiz
http://greatergood.berkeley.edu/ei_quiz/

Leading with Emotional Intelligence – Harvard Business Review Quiz (Annie McKee)
https://hbr.org/2015/06/quiz-yourself-do-you-lead-with-emotional-intelligence

Are You Fluent in Body Language – The Guardian Quiz
https://www.theguardian.com/small-business-network/2016/mar/04/quiz-fluent-body-language-business-success-relationships

Body Language Activities – Body Language in Teaching Psychology (John Suler)
http://truecenterpublishing.com/tcp/bodylang.html

Active-Listening Skills Quiz – MindTools Quiz
www.mindtools.com/pages/article/listening-quiz.htm

Active-Listening Games and Exercises – Test Quest: Active Listening
http://westernreservepublicmedia.org/testquest/listen.htm

Business Culture in Other Countries – Centre for Intercultural Learning Website
https://www.international.gc.ca/cil-cai/country_insights-apercus_pays/ci-ic_ca.aspx?lang=eng

Cultural Differences in Professional Communication – How Cultural Differences Affect Business (Erin Meyer)
www.youtube.com/watch?v=zQvqDv4vbEg

Cultural Stereotypes in Fashion Marketing: The Case of Dolce & Gabanna
www.youtube.com/watch?time_continue=2&v=Jfzy-_jDyeo
www.youtube.com/watch?time_continue=4&v=7Ih62lTKicg

Social Intelligence Test – Lab in the Wild
http://socialintelligence.labinthewild.org/mite/

Cross-Cultural Knowledge and Skills Quiz – My World Abroad
https://myworldabroad.com/quizzes/10290

Cross Cultural Communication – TEDx Talks: Pellegrino Riccardi
https://www.youtube.com/watch?v=YMyofREc5Jk

Cultural Difference in Business – TEDx Talks: Valerie Hoeks
https://www.youtube.com/watch?v=VMwjscSCcf0

Humor and Culture in International Business – TEDx Talks: Chris Smit
https://www.youtube.com/watch?v=MB6NXzGKMKg

Communicating Interculturally – Country Insights: Global Affairs Canada
https://www.international.gc.ca/cil-cai/country_insights-apercus_pays/countryinsights-apercuspays.aspx?lang=eng

Intercultural Communication – Workplaces Taking Cues from Employees to Become more Indigenous Friendly (The Globe and Mail, Suzanne Bowness)
https://www.theglobeandmail.com/business/careers/article-workplaces-taking-cues-from-employees-to-become-more-indigenous/

Critical Competencies – Humans Wanted: How Canadian Youth Can Thrive in the Age of Disruption (RBC)
https://www.rbc.com/dms/enterprise/futurelaunch/humans-wanted-how-canadian-youth-can-thrive-in-the-age-of-disruption.html

Body Language – It's More Than Just Good Manners: The Body Language That Will Land You the Job (CBC Life)
https://www.cbc.ca/life/thegoods/it-s-more-than-just-good-manners-the-body-language-that-will-land-you-the-job-1.4373983

Business Hierarchies – The Case for Letting Teams Elect Their Own Managers (Canadian Business, Carol Toller)
https://www.canadianbusiness.com/innovation/electing-managers/

Diversity in the Workplace – Workplace Diversity: ‘To Win in Your Market, You Need to Hire the Market’ (The Globe and Mail, Jonathan Stoller)
https://www.theglobeandmail.com/report-on-business/careers/business-education/workplace-diversity-to-win-in-your-market-you-need-to-hire-the-market/article15039793/

Emotional Intelligence – Emotional Intelligence Test (Psychology Today)
https://www.psychologytoday.com/ca/tests/personality/emotional-intelligence-test

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