Chapter 1 Multiple Choice Questions

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. In what order do managers typically perform the managerial functions?

organising, planning, controlling, leading correct incorrect

organising, leading, planning, controlling correct incorrect

planning, organising, leading, controlling correct incorrect

planning, organising, controlling, leading correct incorrect

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. Who of the following is the industrial philanthropist?

Frederick Taylor correct incorrect

Seebohm Rowntree correct incorrect

Henry Ford correct incorrect

Max Weber correct incorrect

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. Which one of the following is not one of Drucker's five guiding principles of management?

Making people's strengths effective and their weaknesses irrelevant. correct incorrect

Enhancing the ability of people to contribute. correct incorrect

To operate the organisation's status system. correct incorrect

Integrating people in a common venture by thinking through, setting and exemplifying the organisational objectives, values and goals. correct incorrect

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. What are the three interpersonal roles of managers?

Figurehead, leader and liaison correct incorrect

Spokesperson, leader, coordinator correct incorrect

Director, coordinator, disseminator correct incorrect

Communicator, organiser, spokesperson correct incorrect

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. At what level of an organisation does a corporate manager operate?

Functional correct incorrect

Operational correct incorrect

Middle level correct incorrect

Top level correct incorrect

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. What is the guiding principle behind New Public Management?

Profit maximisation correct incorrect

Introducing private sector business principles into the public sector correct incorrect

Replacing public management with private sector management correct incorrect

Restructuring public organisations correct incorrect

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. Which one is not a recognised key skill of management?

Conceptual skills correct incorrect

Human skills correct incorrect

Technical skills correct incorrect

Writing skills correct incorrect

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. Which of these is not part of the recognised challenges for modern managers?

Micro-managing the workforce correct incorrect

Managing communications correct incorrect

Managing change correct incorrect

Managing the learning organisation correct incorrect

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. Who of these is the entrepreneur?

Barack Obama correct incorrect

James Dyson correct incorrect

Damien Hirst correct incorrect

Mo Farah correct incorrect

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. What is a social enterprise concerned with?

Profit maximisation correct incorrect

Maximising market share correct incorrect

Providing public service correct incorrect

Running a business to create social benefits correct incorrect